Caliber - Blue Springs
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks like a job well done, super easy situation to not have to deal with the opposing person’s car insurance, and arranging my own rental car! Thanks
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
My Experience - 0.0/5.0 -
Although the primary repair was done well, I was caught between old ownership and new. I felt as though there was a lack of open transparency by new owner. Im very disappointed with the new owner and excuses as to how my rear view mirror managed to be damaged to the point that a separate glass company was required to reattach to wind shield.. The mirror was working fine when it went to the shop. This mirror had nothing to do with the original scope of service. Somehow the mirror and rain sensor was damaged either by the old Car Star owner or new owner. Neither the new company or Car Star stepped up to repair so a story was concocted to explain why the current owner wasn’t responsible. The refusal to take ownership to repair/replace the mirror sensor which would have cost the new shop owner a couple hundred dollars was more more important to the new shop owner than a happy satisfied repeat customer. Integrity, honesty, loyalty is very important to me. I am very open and honest about my experience with businesses I’ve used and always recommend to others. Caliber will not get a recommendation. People look for honesty and integrity. I absolutely believe that this came down to the new owner not wanting to take ownership during and after the business transfer.
My Experience - 5.0/5.0 -
Repairs made as quoted and requested in a timely manner. Was updated daily on my vehicles status. Very good customer service!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So far. It’s only been a day since got it back