Caliber - Blue Springs

4.6 (460reviews)
91%
3705 US 40 E Highway,  Blue Springs,  MO  64015

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (460)

My Experience

Top notch service and repair job.

Likely to Recommend

Repair Quality

GEICO absolutely, COMPLETELY screwed up the claim when I reported the damage. Caliber Collision called, clarified, and got me in and out in less than two weeks. When I got my car back, it was clean, detailed, and you couldn't tell what had happened to it. It was like getting a new car.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was pretty satisfied with the body work that caliber collision had fixed on my vehicle. However my backup camera on my truck no longer works. The backup camera had been working just fine when I dropped the vehicle off. The GM told me that the vehicle had a code on it that had been there previously indicating that the vision system needed servicing, I know for a fact that that specific code was not on the vehicle after doing a code read myself on the vehicle months before the accident. Overall I am satisfied with the way the truck looks as the body was repaired with the utmost care, but very dissatisfied that my once working backup camera no longer works. Seems like they didn’t want to complete the job since they had my vehicle for almost a whole month.

Customer Service

They were warm and welcoming. Very nice people to talk with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Chase, Courtney, Jessie, and the entire team were professional and knew their stuff!! I took my truck in Tuesday morning and picked it up Thursday afternoon!! As long as I live in Blue Springs, anytime I need auto body repairs, this is where I’ll be going!

Likely to Recommend

Repair Quality

I am 100% pleased!

Customer Service

Returned Clean

My Experience

Communication was great and repair fixed on time

My Experience

Everything was perfect, could not have been better. Thank you for taking such good care of my new car. Appreciated

Likely to Recommend

Repair Quality

I was totally satisfied with the repairs done by Caliber Collision. Would recommend them 100 percent

Customer Service

My Experience

Great communication and quality work.

Likely to Recommend

Repair Quality

Communicative and quality work.

Customer Service

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Repair Quality

Customer Service

Never received an update about my car via text or email even though I signed it for both types of communication.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service was on point.

Customer Service

My Experience

The staff was very welcoming and friendly. I was well informed on the process and updated on progress. My vehicle was new and it looks like it was never damaged. I appreciate you guys.

Likely to Recommend

I wss very happy with service especially being new to the area. I was extremely happy with service.

Repair Quality

Staff was friendly, informative and kept me updated. My vehicle looks like it did wben i drove off the lot.

Customer Service

Staff was friendly and welcoming.

Returned Clean

Likely to Recommend

Repair Quality

They did amazing!

Customer Service

Jesse and Chase kept me up to date weekly, and then daily as it got closer for me to pick my truck up.

Returned Clean

Likely to Recommend

Repair Quality

Courtney at the front end of things at shop was great! As far as the team who performed the repairs…if I’m being asked to provide a review, I must be honest. I should have thoroughly looked over my vehicle before I drove away, that’s my fault. The front end repaint has 3 noticeable blemishes in paint that happened during rework and only one of my windshield wipers was replaced and both are extremely different. I was also told to be careful because glass is still blowing out of my vents occasionally after dash was taken apart and detailed. So, less than to be desired as far as the work goes. Not awful, not great. Honest opinion.

Customer Service

Courtney-10

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They kept me updated the whole way and did outstanding work.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Everyone was very professional and nice

Repair Quality

Super personable and professional. Work was done timely and with good quality.

Customer Service

Courtney, front desk, very nice to work with

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Repair Quality

Customer Service

Returned Clean