Caliber - Boerne

4.8 (8,608reviews)
97%
31445 Interstate 10 W, Suite 200,  Boerne,  TX  78006

In operation 29 years, 14 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (8,608)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their feedback, including more consistent communication in some cases, greater accuracy in estimated completion dates, and ensuring vehicles are thoroughly cleaned before return.
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"... fantastic. The date of completion was exact as quoted.. Caliber Collision is the best place to go for their expertise and friendliness ." Read more
"Service was outstanding. Regular updates on progress were given. Repair work was great. Expectations were well managed ..." Read more
"Excellent service! Job was completed on pickup way sooner than expected! Customer service was great from every employee I interacted with!"
"Awesome job. I got plenty of updates and the car was finished 2 days earlier than expected."
"Great work on the truck! Done way faster than even expected!!"
"... beginning to end. Answered all my questions and really got the job done in a shorter time than anticipated." Read more
"Communication throughout the entire repair process is extremely important and CC delivered. Kept us in the loop and we are ..." Read more
"... amazing! I think the thing that sets them apart is the manner and frequency that they communicated with us throughout the entire process! They kept us updated via text and phone calls." Read more
"Communication was perfect. I was updated regularly throughout the process."
"Great service and attention to detail! I was informed every step of the way on the progress of my car. And once the repair was done, my car looked better ..." Read more
"... thoroughness and transparency with my repairs. The completion date changed a few times but each time was quickly communicated. The repairs are absolutely outstanding and I could ..." Read more

My Experience

Very happy with the work and How Amy kept me updated on the progress.

My Experience

Amy was excellent and communicated every step along the way and got my vehicle back exactly when she said. Would definitely recommend.

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Returned Clean

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My Experience

Good communicator

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My Experience

Amy was amazing in every way and very glad I got the car fixed through her!

My Experience

My experience was great and my service advisor was professional and dedicated to assisting me with repairs. Chris was the best and I completely appreciate his efforts. Thank you, Chris.

My Experience

I was under a tight deadline for my car due to a move and Amy made sure that my car was complete and it was done today in excellent condition from Caliber’s work. Thank you so much for repairing my car.

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Del was wonderful at ensuring my repair was completed quickly and while maintaining quality.

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Del and front desk secretary are amazing.

My Experience

Customer service is top notch. Great job all the way around.

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Everyone was cordial and professional ..

Returned Clean

My Experience

Very efficient and friendly!! Fast service!! Excellent job!!!

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Returned Clean

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a bit of overspray on the rubber seal. requested nicks in front fascia not address. quality of repair excellent.

Customer Service

Jim and Renee are top notch

Returned Clean

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