Caliber - Boerne
In operation 29 years, 14 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Not super stoked. Took 5 business days to replace a small piece of plastic on my front bumper. Made me leave my truck there instead of waiting for the part and dropping it off when the part arrived. Called me 15 minutes before they closed on a Friday to pick it up. Somehow my front headlight also got replaced which I never agreed to. Ended up with a $900 bill for a $80 piece of plastic. Not going back. Stop sending me emails asking for my opinion.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was welcoming and friendly. Amy explained all the steps required to fix my car and we were stunned. On the anticipated pick up day of called to get a time I did not get a call back. Ten family members had to cancel our flight plans because we needed the car for transportation but I got update time with later times. Great to have but certainly not what we wanted to hear. The car repair was great but the consideration for the human use of the car was not. Car rating perfection, human factor early on A+. Human factor later 90.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job excellent communication between insurance and myself
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber provides an excellent service for customers stressed out over having a wreck and dealing with insurance. The shop is. Very clean. The staff are very pleasant to work with. They even took me home and picked me up when they were finished. Superior service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I talked to was very kind and dealing with car problem was very stressful but I felt like I didn’t need to worry. Thank you so much
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Amy is amazing!!! She sent me updates every day!! She is friendly and professional.
My Experience - 5.0/5.0 -
Amy took care of us and the car. Some delays with calibrating the sensors, but outside her control, and she did what she could to move things along. Car looks great and is squeaky clean.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very polite. Kept me informed. And did the job in a timely manner. Car looks great. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great all around service-nice people, great job, kept me informed and car looks great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amy at the Boerne location was AWESOME in her explanations of anticipated work and level of care for my vehicle. Her and the staff there provided excellent communication throughout the repair process. I was very impressed with the quality and professionalism exhibited by the personnel at this branch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am completely satisfied with the work