Caliber - Boerne - Fair Oaks

4.7 (1,379reviews)
95%
25600 IH 10 West,  Boerne,  TX  78006

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,379)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted the professionalism, friendliness, and expertise of the staff, noting that advisors went above and beyond to keep them informed throughout the repair process via text updates and phone calls. Repair quality received strong acclaim, with numerous customers stating their vehicles looked brand new upon return, and several noting early completion ahead of estimated dates. The seamless coordination with insurance companies and rental car services was frequently appreciated. A few customers noted areas for improvement, including more proactive status updates without needing to initiate contact, greater consistency in promised completion dates, and more thorough vehicle preparation at pickup. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... team was professional, communication was clear, and the repair was flawless. My car looks like new, and the whole process was smooth and stress-free. ..." Read more
"... asked for a better experience. From start to finish, the entire process was seamless. The team at Caliber Collision was professional, friendly, and thorough. ..." Read more
"... physics did not look like it was not part of accident felt very disrespected ." Read more
"... had a chance to really inspect all the repairs but a few areas dont seem to be repaired in the quality that is expected. For example, on the driver side ..." Read more
"... satisfied. In fact, surprisingly, I can honestly say they went above and beyond my expectations." Read more

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My Experience

cesar and everyone at Caliber took care of the whole repair extremely well and my car was done sooner than i had hoped. and it looks like new again! thank you!

My Experience

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Due to the quality of work I would definitely recommend

Repair Quality

Reviewing my before and after pics the repair turned out great!

Customer Service

The customer service was excellent

Returned Clean

My Experience

We have used Caliber Colision twice now in a short period of time. They have been wonderful, they went over and beyond to make this as painless as possible. I enjoyed everyone and thank all for being so very helpful. definitely recommend.

My Experience

They were absolutely amazing! If we ever get in another accident, we will definitely bring our vehicle back to this Caliber Collision.

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Did a good job but initial estimates were way off -- took 2 weeks extra because of missing parts.

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Repair Quality

Caliber collision went above and beyond and the quality of work can’t get no better anywhere else I will recommend friends and family to caliber collision. Thank you guys your awesome!!!!!!

Customer Service

Caliber collision went above and beyond and the quality of work can’t get no better anywhere else I will recommend friends and family to caliber collision. Thank you guys your awesome!!!!!!

Returned Clean

My Experience

Repair s were not completed, the ac system was damaged in the accident and the repairs were not completed.

My Experience

Everyone was great and the work done on my truck was great also and they took the time to fix everything that needed to be done Thank you all for getting my truck done right

Likely to Recommend

It is the only place I will ever take my truck if I need work done

Repair Quality

The people and the repairs were great thank everyone at Caliber

Customer Service

The people and the repairs were great thank everyone at Caliber

Returned Clean

My Experience

Rated 100/10 BEST service and hospitality we’ve ever received!!!

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Amazing all the way around, service, repair and hospitality.

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Returned Clean

My Experience

Working with Cesar was great. He made the process seamless and efficient. My vehicle came out looking amazing! Thank you.

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Great people and great service.