Caliber - Boerne - Fair Oaks

4.7 (1,334reviews)
95%
25600 IH 10 West,  Boerne,  TX  78006

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,334)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Cesar was very good. Everything as promised.

My Experience

From the start, the staff at Caliber were amazing. Mercedes at the front desk has been so attentive and great about following through. Leann is a gem. She was super easy to talk to. She understood our needs and she was super great at timely and clear communication. The paint job was fantastic. I’d definitely return to this location for repairs.

My Experience

Super friendly, knowledgeable staff. Great job on my repair! Looks brand new! Thanks for a job well done!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Clear coated over existing rock chips immediately adjacent to area bodyworked on the hood (with 1 inch of affected area). Body gaps on bumper were bad and had to be reworked. Terrible communication on when vehicle would be done and actual complete dates. When bumper cover gaps were reworked it took multiple days, with missed deadlines, no calls based on misses and then when told it was done fender rubs on the driver door.

Customer Service

Team was courteous but actual communication was terrible. Initially when called that the car was done, I called to confirm and GM said not done. I said ok, and expected a call the next day. Call came 2 days later saying sorry. Gm was wrong and car was done.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I need my Kansas City Chiefs License Plate Holder Returned.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I mean the hope is always to not to have to have repair and body work done on your car but if I had to again I would definitely choose caliber

Repair Quality

The repairs went quicker than expected. All of the staff from our service advisor Cesar to the women at the front desk were great to work with. Everyone was very polite and very professional

Customer Service

Returned Clean

My Experience

Repair work was completed on time and expertly. I would definitely recommend Caliber for your vehicle repairs done right.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The job was well done and I was constantly updated, really appreciate it!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Can’t believe how knowledgeable and respectful was Leanne. Keep up the good work Leanne and crew, you guys are amazing!!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Each time caliber has worked on my car I have been completely satisfied, I would definitely recommend caliber to friends and family.

My Experience

We appreciate the great communication while getting our vehicle repaired. John was great to work with and the ladies at the front desk were very helpful.

Likely to Recommend

Repair Quality

Customer Service

My Experience

We had a great experience with Caliber Collision’s repair of our vehicle. Super job and very nice people!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Communication was terrible and it took too long to finish the repairs. We will not be back

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

After being involved in an auto accident, the other party’s insurance company recommended Caliber Collision, and I couldn’t have asked for a better experience\. From start to finish, the entire process was seamless\. The team at Caliber Collision was professional, friendly, and thorough\. They kept me informed throughout the repair process, completed the repairs quickly, and made sure I was taken care of every step of the way\. What impressed me most was how smoothly everything was coordinated\. They worked directly with the rental car company, had my rental car waiting for me when I dropped off my vehicle, and when my repairs were complete, I was able to return the rental right at Caliber Collision\. They even handled getting the rental back to the rental company, which made the entire experience incredibly convenient\. Being involved in an accident is stressful, but Caliber Collision made the repair process as easy and worry\-free as possible\. I truly had the best experience considering the circumstances, and I highly recommend them to anyone needing collision repairs.