Caliber - Boerne - Fair Oaks

4.7 (1,348reviews)
95%
25600 IH 10 West,  Boerne,  TX  78006

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,348)

My Experience

Very please with Caliber Collision. They were very good at keeping us informed on the progress and we were very pleased with repairs they did. Highly recommend!

My Experience

I appreciated receiving updates on my repair work. Very professional service!

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Repair Quality

Really good service

Customer Service

Returned Clean

My Experience

It looks better than new !great job , everybody in the office was helpful.

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My Experience

Great job and done quickly. The drivers floor mat was pretty dirty. Suggest using paper mats. Great job with painting and service.

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My Experience

The entire team did a great job. A special thanks to Leann for her professionalism in keeping us updated on the vehicle repair and always available to answer our questions.

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Customer Service

Customer services is excellent. Leann took care of our concerns and continually kept us updated. I've never worked with a more outstanding customer care representative.

My Experience

Marked & discussed the small scrap damage to the right rear of the car. A matter of I think just sanding off the rough surface of that lowermost bottom bumper area & then totally repaired.

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My Experience

Lee Ann is fantastic! Great company!

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My Experience

Thank you all

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John and the staff were all great! My car was fixed in a timely manner and he ensured everything exceeded my standards!

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Returned Clean

My Experience

Cesar was very good. Everything as promised.

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My Experience

Quickly fixed my truck and very friendly and compassionate

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Returned Clean

My Experience

Super friendly, knowledgeable staff. Great job on my repair! Looks brand new! Thanks for a job well done!

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My Experience

From the start, the staff at Caliber were amazing. Mercedes at the front desk has been so attentive and great about following through. Leann is a gem. She was super easy to talk to. She understood our needs and she was super great at timely and clear communication. The paint job was fantastic. I’d definitely return to this location for repairs.

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Repair Quality

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Repair Quality

Clear coated over existing rock chips immediately adjacent to area bodyworked on the hood (with 1 inch of affected area). Body gaps on bumper were bad and had to be reworked. Terrible communication on when vehicle would be done and actual complete dates. When bumper cover gaps were reworked it took multiple days, with missed deadlines, no calls based on misses and then when told it was done fender rubs on the driver door.

Customer Service

Team was courteous but actual communication was terrible. Initially when called that the car was done, I called to confirm and GM said not done. I said ok, and expected a call the next day. Call came 2 days later saying sorry. Gm was wrong and car was done.

Returned Clean