Caliber - Boerne - Fair Oaks

4.7 (1,348reviews)
95%
25600 IH 10 West,  Boerne,  TX  78006

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,348)

Likely to Recommend

Repair Quality

Customer Service

I need my Kansas City Chiefs License Plate Holder Returned.

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I mean the hope is always to not to have to have repair and body work done on your car but if I had to again I would definitely choose caliber

Repair Quality

The repairs went quicker than expected. All of the staff from our service advisor Cesar to the women at the front desk were great to work with. Everyone was very polite and very professional

Customer Service

Returned Clean

My Experience

Repair work was completed on time and expertly. I would definitely recommend Caliber for your vehicle repairs done right.

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My Experience

The job was well done and I was constantly updated, really appreciate it!

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Returned Clean

My Experience

Can’t believe how knowledgeable and respectful was Leanne. Keep up the good work Leanne and crew, you guys are amazing!!!!

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My Experience

Each time caliber has worked on my car I have been completely satisfied, I would definitely recommend caliber to friends and family.

My Experience

We appreciate the great communication while getting our vehicle repaired. John was great to work with and the ladies at the front desk were very helpful.

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My Experience

We had a great experience with Caliber Collision’s repair of our vehicle. Super job and very nice people!

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My Experience

Communication was terrible and it took too long to finish the repairs. We will not be back

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Returned Clean

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After being involved in an auto accident, the other party’s insurance company recommended Caliber Collision, and I couldn’t have asked for a better experience\. From start to finish, the entire process was seamless\. The team at Caliber Collision was professional, friendly, and thorough\. They kept me informed throughout the repair process, completed the repairs quickly, and made sure I was taken care of every step of the way\. What impressed me most was how smoothly everything was coordinated\. They worked directly with the rental car company, had my rental car waiting for me when I dropped off my vehicle, and when my repairs were complete, I was able to return the rental right at Caliber Collision\. They even handled getting the rental back to the rental company, which made the entire experience incredibly convenient\. Being involved in an accident is stressful, but Caliber Collision made the repair process as easy and worry\-free as possible\. I truly had the best experience considering the circumstances, and I highly recommend them to anyone needing collision repairs.

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Returned Clean

My Experience

Cesar was amazing! He provided much detail about the work that would take place, explained everything in full and answered all questions. I felt confident with his expertise and would highly recommend him to anyone needing body work.

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Repair Quality

Customer Service

Cesar was great. Explained in detail, educated and made the process seamless

Returned Clean

Likely to Recommend

Albeit the quality if repair looks good. The lack of communication and not even get the spare placed back under the truck. (Had to do that myself) with the excuse that they couldn't find the tire tools is not an indication of good customer service.

Repair Quality

The quality of work looks great.

Customer Service

Communication could have been a lot better. Along the process several issues occured and it kept extending the completion date. Notification of these would have been nice to know earlier. I had to text or call to get updates.

Returned Clean

My Experience

Great customer service!

My Experience

Leeann was my service advisor and I could not have been happier with the service. She gave me periodic updates throughout the repair process. Gave me an estimated date of repair which she had mostly done 2 days prior to that date and I picked it up a day earlier than what the vehicle was estimated to take for repair. My truck was even fueled and cleaned beyond what I would’ve ever expected. This Is the type of service worthy of repeat business. Thanks!

Likely to Recommend

Repair Quality

Completely satisfied. Leeann did an incredible job as my service advisor providing me with regular updates throughout the process without my even asking for them. My vehicle was ready 2 days prior to the estimated date of completion and a close personal friend of mine who is a service manager for a luxury service shop up in Austin had nothing but good things to say after seeing my truck once it had been repaired. I’ll definitely return to this location for similar needs in the future.. Great job guys… Thanks!

Customer Service

Completely satisfied. In fact, surprisingly, I can honestly say they went above and beyond my expectations.

My Experience

Really appreciate the effort to get my truck fixed on time and coordinate with the Trick Accessories company also.