Caliber - Boerne - Fair Oaks
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Leeanne did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was professional, communication was clear, and the repair was flawless. My car looks like new, and the whole process was smooth and stress-free. Highly recommend!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely the best service! So happy with the results and the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Leeann has taken care of of problems with two of our cars now and the best way to I can put this is, “Promises made, promises kept!”
Likely to Recommend - 5.0/5.0 -
I would tell not only my family but whoever lives around the area.
Repair Quality - 5.0/5.0 -
I highly recommend this place to get your car repaired the service was quick and easy also LeeAnn was the best at what she does and went above and beyond to help me with my claim!!!! I’m so grateful to have her being there because insurance knowledge is not my thing.
Customer Service - 5.0/5.0 -
The customer service was definitely 10/10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy and pleased with the service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cesar was great with communication and explanations. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciate the regular updates and assistance Cesar provided.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Very happy with the quality of work, what made my score a 7 was the timeline of having it fixed. It was almost 3 weeks.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Some trim pieces are not aligned, rear hatch has larger gap on side of collision than on passenger side but Caliber said extra approval for that repair had not been supplied by insurance, driver’s side door (repaired) seems “matte” in comparison to other sections of car, driver’s side window seems to “catch” at first when rolling down, and front headlight that was replaced was very visibly used and cloudy from its time on a prior vehicle. Caliber took the vehicle back to the shop for a short time and touched up the headlight / it’s better but still has some debris in the housing. I was also concerned to hear that the front driver’s side tire which appeared to sustain damage during the incident was left on the car and not replaced (instead, the rear tire was replaced when it seemed to have taken less of the impact from my non-expert view). I am worried now that the front drivers side tire may fail due to being compromised. In fairness, I have not had the time to take the car back for assessment of these issues but that is yet another complicating factor. My work and travel schedule make it difficult to coordinate another round of repairs. My Aviator was purchased new and has been extremely well-cared for up until the time of the collision and I’m disappointed that I did not use the North Park Lincoln repair facility I originally wanted. I do not feel my vehicle’s integrity has been restored and I am hesitant to take it back to the shop that performed the mediocre repairs for further work.
Customer Service - 5.0/5.0 -
Customer service during pickup was very good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was super friendly and professional. The repair didn’t take too long, and I was notified when I could pick it up. Grabbing the vehicle took no longer than three minutes, overall, super happy with everything!
My Experience - 5.0/5.0 -
Everyone was really friendly and knowledgeable, the work was done quickly and I appreciate the lifetime warranty of the work. I wish the pictures were available in the link as well as being able to chat with the person sending updates. Otherwise I think it went well