Caliber - Bossier City
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The actual repair quality looks nice so far. The tools left under my hood and parts left in my back seat, not so much. The buffing compound left on the vehicle also shows a lack for attention to detail that you would not expect from such a nice shop. Customer service in the other hand was great. PS: Snap-on tools ain't cheap, I'll swing by next time I'm in town and drop them off.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Warren was very professional and polite, and kept me up to date. Just took longer than expected to repair vehicle.
Customer Service - 3.0/5.0 -
Girl at front desk was not as nice when it came time to picking up vehicle. They were having problems scanning the check and she had to get someone else to look at the problem. Never even looked up at me and said sorry we are having a problem it might take a moment or nothing. Person that greets your customers need to be smiling and friendly under all circumstances
Returned Clean
My Experience - 5.0/5.0 -
The team kept me updated on the process and told me when my car would be ready.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I found everyone I dealt with at Caliber to be friendly and professional. I was kept up to date in regards to the repairs and Pamela took that extra step to make sure my vehicle was finished timely and kept in contact with me as to the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the service I received from Caliber. My repairs were timely done and everyone was professional and friendly. Pamela was excellent as a service advisor.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for getting our car ready for the holiday weekend and road trip!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
My Experience - 5.0/5.0 -
Matt did an amazing job and kept me informed during the length of my repair. He was also very thorough during the pre-inspection of my car. 5-Star service from Matt!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was referred to y'all and I would definitely recommend you to others.
Repair Quality - 5.0/5.0 -
I am very pleased with the quality of the work. I was able to get my vehicle back a few days earlier than the projected.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never ever will go back
Repair Quality - 0.5/5.0 -
I would not bring my dog up here terrible service I was not satisfied at all I will not tell no one to come here👎👎👎👎
Customer Service - 0.5/5.0 -
Discellified
Returned Clean
Likely to Recommend - 0.5/5.0 -
Based on what we've experienced to this point, just being honest
Repair Quality - 1.5/5.0 -
The hood now "bounces" while driving down the road. I don't know if something wasn't secured correctly when the replacement hood was put on the vehicle or if the quality of the new hood is just that much less than the old one but I'm not happy - I have called and left a message for Matt to call a couple of times but have heard nothing back to this point.
Customer Service - 1.5/5.0 -
Expecting a call back on the previously stipulated issue
My Experience - 5.0/5.0 -
Loved the texted messages along the way with updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The workmanship and customer service was excellent.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Completely dissatisfied! It took almost 3 months to get my vehicle back and it cost over 12,000 and I can still see all the dents! Horrible job!!!
Customer Service - 0.5/5.0 -
Completely dissatisfied! It took almost 3 months to get my vehicle back and it cost over 12,000 and I can still see the dents!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matthew is doing a good job.