Caliber - Boulder
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone at Caliber were great! Very friendly and communicative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a good job. Joey was on top of it and took our car through smoothly. The team was pleasant and attentive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Someone put a horribly smelly deodorant thing on the floor of my car. It was absolutely awful…unsure if I will be able to get the odor out fully without taking it for a detailing.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Some confusion/inconsistency with the updates on when I could pick up the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazingly friendly and great team all around! They communicated great, helped with all the questions I had and made the whole process so easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your communication and service were great! Thanks Laura and team!
My Experience - 5.0/5.0 -
Friendly staff, kept me informed regularly. Really amazing work the repairs and even got my car before the estimated pick up date. Highly recommend! Joey and Brandon were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service, even more amazing staff
Customer Service - 5.0/5.0 -
Amazing, start to finish
Returned Clean
My Experience - 5.0/5.0 -
Great service, cc communication and done ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joey was amazing to work with! She got my car finished up quickly when she could have very reasonably asked me to come back later as I didn't call ahead when picking up my car after repairs. Everything was done perfectly and I can't think of any improvements that could have made it better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very efficient operation; never any open questions; happy, welcoming, nice and interested employees from start to finish; great communications and text updates. Well done. I would like to speak to the owner or office manager if he could call me at 303-349-0437. Maybe tell him to text me right before he calls in case my phone shows it as an incoming spam call
My Experience - 5.0/5.0 -
Communication is great. Helping me make the entire repair process easy. Thank you.
My Experience - 5.0/5.0 -
Amazing service and with such speed. I was fully impressed with the team and the work done. Front desk was top notch and Jimmy was amazing across the board. Super knowledgable and super accessible. Absolutely will recommend to everyone I know!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing speed and service! The front desk crew was incredible and Jimmy absolutely killed it with my vehicle, both in getting things done quickly and being totally accessible. Will absolutely recommend to anyone I know needing car help!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I brought my 2014 Mini Cooper to Caliber Collision in Boulder for a customer-pay repair after a front-end collision. I want to be fair — the quality of the repair work itself was good, and the car looks great overall. That said, the process and communication were frustrating enough that I would hesitate to return. I was initially given a preliminary estimate of $4,716.74, but after teardown the total increased to $9,178.25. I understand that additional damage can be discovered once a car is dismantled, so I’m not disputing that costs can go up. The issue was how this was handled. The estimate I received did not match the base estimate later referenced in their system, and when I asked for reconciliation, I did not get a clear explanation. I was told the discrepancy was essentially irrelevant because the repair still cost around $9k. From a customer perspective, that matters — I made my decision to move forward based on the estimate I was actually given. If the initial estimate had been materially higher, I would have explored other options before authorizing teardown. Communication was also inconsistent. I was told I would receive a callback and never did, and a detailed follow-up email went unanswered. When I asked reasonable questions about line items I didn’t understand, I didn’t feel like I got clear or patient explanations. I also had to return the day after pickup to address a missing/unfinished part, which was resolved, but added to the overall experience. Bottom line: the repair quality was solid, but the transparency, documentation, and communication — especially for a customer-pay job — need improvement.