Caliber - Frederick CO

4.9 (1,561reviews)
98%
3310 Ideal Dr,  Frederick,  CO  80516

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,561)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted the thoroughness of the repair work, with vehicles often returned looking brand new. Regular text and phone updates throughout the repair process were frequently commended, giving customers peace of mind. Numerous reviewers noted repairs were completed ahead of schedule, which was a pleasant surprise. The complimentary interior and exterior detailing upon vehicle return was repeatedly mentioned as an unexpected and appreciated bonus. A small number of customers noted areas for improvement, including occasional repair quality concerns, delays in communication initiation, and isolated instances where repairs required follow-up visits, as shared directly in their feedback.
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"Caliber does first-rate work, with wisdom. In my repair a replacement window was sent, but Caliber ..." Read more
"... rather than taping them off like many others do, but their color blending and matching is first rate. Having a lifetime warranty on their work doesnt ..." Read more
"... it in the tailgate was binding at the bottom. The repair had a precise alignment - it wasn't off a millimeter where it butts against the fender." Read more
"... things stood. The repair work itself was outstanding—my car looks like it just rolled off the showroom floor! Not only did they deliver top-quality workmanship, ..." Read more
"It was early by 4 days!!! They did amazing."
"I felt that caliber collision went above and beyond to get my card done in time for me. I really appreciated that they sent ..." Read more
"... you for continually updated communication as our vehicle was repaired BEFORE the due date! Five stars!" Read more
"Was verbally told 2 weeks to repair. Took a full 3 weeks."
"... professional, friendly, and incredibly communicative. I received daily updates on the progress, which gave me peace of mind knowing exactly where things stood. ..." Read more
"Great experience. People were all friendly. They kept me updated throughout. Wwork was done very well and quickly."
"... Collision and both times I had been completely satisfied! They kept me informed every step of the way. They were very thorough and transparent with me regarding ..." Read more
"I would get daily updates, sometimes multiple updates in a day. Love it!"
"Communication was great, however disappointing that I was never introduced to my adjuster. Also was surprised ..." Read more

My Experience

Satisfying in all respect, treatment and workmanship.

Likely to Recommend

Repair Quality

I am a repeat customer, and a family member was also very satisfied with caliber.

Customer Service

Returned Clean

My Experience

The repairs look great, and my car was returned super clean!

My Experience

Ashton was wonderful to work with and my car looks great!

My Experience

An excellent experience, start to finish. Rosemary and team were top notch, and truly cared and empathized. I'm very happy with the repairs that were completed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication during the repair, excellent job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Pleasant and thorough communication by Rosemary. Excellent drop off and pick up experience. Early completion. Clean inside and out.

Repair Quality

Pleasant and thorough communication by Rosemary. Excellent drop off and pick up experience. Early completion. Clean inside and out.

Customer Service

Pleasant and thorough communication by Rosemary. Excellent drop off and pick up experience. Early completion. Clean inside and out.

Returned Clean

My Experience

Thank you for continually updated communication as our vehicle was repaired BEFORE the due date! Five stars!

My Experience

very progressional, appreciate the level of communication and of course the job itself looks great

Likely to Recommend

Repair Quality

Customer Service

My Experience

did a great job everything looks just like new!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes I will recommend them to a friend or co worker. Although I work in Broomfield and this place is in Frederick.

Repair Quality

I did not know what to expect. I found Caliber Collision in Frederick because it was the closest to where I live. I heard some bad stories from co workers about their accidents and vehicles being taken in to get fixed and how long they had them when they gave them a time frame and it would be 2 weeks later. I was tough on them to start out just due to what I had heard about other places. They put up with me and when I got my vehicle back within the time frame given, it was exceptional. They went above and beyond. They detailed the inside of the vehicle. They went the extra mile and buffed out some other things on my car that did not have to do with the accident and did not charge for that. It was amazing. I feel like I am driving a brand new car again. Ashton did a wonderful job taking care of me and should this happen again, I will go back. I hope it does not as that means I had another accident. Anyway, I highly recommend the Frederick Caliber Collision. They treated me right and I am very satisfied.

Customer Service

The stuff I wrote in the first box, dido that here. Good customer service. It is hard to deal with people who have had an accident and do not know what to expect. Kind of like going to a Dr. office when you are sick, when you are sick you do not feel well so you are a bit grumpier. Satisfied

Returned Clean

My Experience

Friendly and professional staff, especially Rosemary. They took the time to explain the whole process, arrange my rental car, deal with insurance. Caliber stuck to the timeline they gave me and communicated the progress clearly along the way. The repairs looked perfect. The car was detailed and ready to go when I arrived. I would use Caliber in Erie every time, even if it wasn’t my insurance company’s preferred shop.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You can see the repair in my door

Customer Service

The repair in the door can be seen. My rear door fitment is off. The negative battery cable was never reconnected after work was complete. I was promised multiple items that were never delivered on. During calls with my rep, I was told things were already done that actually never happened in the first place.

Likely to Recommend

Very satisfied

Repair Quality

Awesome work! workers are very friendly, professional, and helpful. I had a great experience and would definitely recommend them.

Customer Service

Awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Ashton did a great job throughout the entire process. TY!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Rosemary did an awesome job. She made everything so easy and communicated each step clearly. Overall was a great experience.

Likely to Recommend

Repair Quality

Amazing work , and great customer service! I would recommend this company to anyone. Thanks again you all .

Customer Service

Returned Clean