Caliber - Bradenton

4.8 (4,841reviews)
97%
2503 East 1st Street,  Bradenton,  FL  34208
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In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (4,841)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and daily updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many vehicles were completed ahead of the estimated schedule. The professionalism, friendliness, and helpfulness of the entire staff - from front desk to repair technicians - were repeatedly commended. A few customers noted areas for improvement directly in their feedback, including occasional delays due to parts availability, some concerns about repair quality or completeness on first attempt, and isolated cleanliness issues inside vehicles upon pickup.
AI-Generated from reviews written in the last 12 months
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"The repair was completed perfectly, as if it never happened."
"First and foremost the repair work done on my car was exceptional. The process was seamless. From the time I brought ..." Read more
"Excellent in all ways, from communication to having the car finished ahead of time, to the quality of the work. ..." Read more
"... seamlessly. I highly recommend Caliber Collision for quality repairs and outstanding customer service." Read more
"... rest of the car so you can tell its been painted. The vehicle was thoroughly cleaned when we picked it up so that was appreciated." Read more
"My vehicle was ready a few days before the estimated date"
"The timeliness of the repairs was amazing - the car was ready sooner than I thought it would be!"
"... amazing, we received daily updates via text messages and we even received our car before the initial date. Thank you so much!" Read more
"Repair appears done well. Repair was not completed when promised."
"long time to complete repairs 29 days"
"I am impressed with the level of communication while my vehicle was there. I was always informed of where ..." Read more
"Communicated every step of the process. Communication is so important and getting frequent updates was very ..." Read more
"Communication was key with me and they were on top of that. They treated me with respect and open arms the whole ..." Read more
"... From replacement rental pick up and drop off AND regular automatic communication regarding the progress of repairs…they were very thorough. The repairs are ..." Read more
"The text messages I received about the work on my car was very vague."

My Experience

Everyone was very very friendly! They kept in touch with me about everything that was going on! I will definitely refer people to onCaliber Collision! Thank you for doing such a good job!

Likely to Recommend

Great place to get your car fixed!

Repair Quality

Did a wonderful job on my car. Everyone was very nice! I would definitely refer you to all of my friends. I would definitely come back to you!

Customer Service

Very friendly!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thank you!

Customer Service

Thank you!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repairs were fair, quick and thorough. The staff were professional, informative and friendly. Thank you.

Likely to Recommend

Repair Quality

Quick, thorough and effective. I appreciate the updates and their professional approach.

Customer Service

Professional and detail oriented. They were fair and quick.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car color match was perfect. Happy with how it turned out.

Customer Service

Accommodation La were made so I can pick up my car at a certain time which is highly appreciated

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Faster than expected and good work

Customer Service

Service was quicker than expected and I was updated throughout the process!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication, friendly, and accommodating. We had a very pleasant experience from start to finish. Thank you.

My Experience

My Experience

Josh and the whole Caliber Collision team were amazing. Drop off was quick and painless. They even contacted Enterprise to deliver my rental. Josh kept communication with me throughout the whole repair process. He was able to get me my car back a day earlier than scheduled. I really hope I dont need to use a auto repair shop again, but if I do, I'll definitely be using Caliber again!

My Experience

You guys were great even when insurance company was slacking!! Hahah

My Experience

From the very beginning the employees were helpful and explained how everything would work. They made my experience a positive experience.

Likely to Recommend

Repair Quality

Great customer service and they made the process seem easy.

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication, faster than expected completion and repair met expectations. Very positive and professional staff.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service, keeping us up to date on repairs.

Likely to Recommend

Repair Quality

Very good service

Customer Service

They kept us informed

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

John was exceptional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Everything proceeded so smoothly as Caliber coordinated with my USAA insurance. From replacement rental pick up and drop off AND regular automatic communication regarding the progress of repairs…they were very thorough. The repairs are beautiful and I can’t even notice any difference from original contours and color. Thank you for such an excellent result and making the process so seamless.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The staff was staff was pleasant and helpful . Thank you 😊 for your service 🤗🙎‍♀️ I would have you again on any repairs.

Customer Service

Very satisfied customer. Vehicle looks brand new

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

As being a retired school bus contractor from Massachusetts I had the opportunity to work with many body shops and this is one of the best body shops and the most organized body shop that I have ever dealt with awesome job everyone

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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