Caliber - Brentwood

4.8 (4,300reviews)
97%
1682 Mallory Ln,  Brentwood,  TN  37027

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car
Tesla

Reviews (4,300)

My Experience

The service was top notch in every way. The repair was also very well done. I would recommend Caliber to any of my friends.

Likely to Recommend

Repair Quality

It was a very good experience. Caliber did an excellent job and kept me posted throughout the process.

Customer Service

My Experience

I’ve noticed un sanded / painted areas are ruff and some blemishes. Alongside a paint run.On left side.

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Repair Quality

Customer Service

Haven’t returned yet to address this issue.

My Experience

Customer service was good and waiting time was not long at all.

My Experience

I also greatly appreciated how clean my car was when I picked it up. Thank you!

My Experience

My Experience

very efficient / good job/ done on time

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Repair Quality

Customer Service

Returned Clean

My Experience

Brittany was incredibly helpful and communicative. Work is beautiful.

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Repair Quality

Great interaction with Brittany. Delivery was delayed by damage done to my car while being repaired.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Truly the best service we have ever experienced on ANY vehicle!! Wonderful customer care. Brittany was UNBELIEVABLE!! Could not recommend Caliber more!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone courteous helpfulness in advising what work to be done and estimated time to complete needed work. Great results on repairing needed areas Donna.

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Repair Quality

Customer Service

My experience with Caliber Collision throughout my entire process was outstanding. You worked seamlessly with my insurance company (Liberty) and the rental company (Enterprise) to make my experience as smooth and pleasant as possible. Thank you so much - I will definitely recommend Caliber to my friends and family.

Likely to Recommend

I’m delighted with Caliber.

Repair Quality

I am so impressed with my experience at Caliber. They were very user-friendly and customer-centered. Kim at point of entry was so sympathetic to my situation, Brittany was quick in her assessment of my vehicle for an estimate, Chad who was assigned to my repair kept me updated and informed and finished ahead of schedule. The rental car relationship with the repair shop coordinated so smoothly! This shop took a lot of the frustration out of this interruption in life. The employees are friendly and courteous and the shop was clean and comfortable. So grateful!

Customer Service

Great service! Shout-outs to Kim, Brittany, and Chad. Treated me with kindness and were so efficient and helpful.

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

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My Experience

Friendly and thoughtful service. Made a stressful situation (damage to my car) easy and comfortable.

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My Experience

Excellent customer service!

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Customer Service

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Customer Service

Returned Clean