Caliber - Brentwood
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Brand new OEM piece at a defect, they did not try to correct it and installed it. When I came to pick up the vehicle, they had it parked in the shade. Looks like they buffed it in the dark you can just see waves upon waves. Paying for a brand new piece and quality work and not receiving either.
My Experience - 5.0/5.0 -
Everyone was so nice and the communication regarding my repair was great. Thank you
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My low tire indicator light was still on and the sensor issue was not fixed.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
My low tire sensor issue has not been resolved. It came on less than a mile away from your location. I will let State Farm know as well. It was over a week later that Calibre first communicated on completion
Customer Service - 3.0/5.0 -
No communication except texts
Returned Clean
My Experience - 5.0/5.0 -
Thank you to the Caliber Collision team for making my Tesla repairs as smooth and easy as possible! I appreciated the text status updates. The repairs were even completed early and it looks perfect! Thank you to Jadin who was kind and helpful and personable. Thank you all! Great experience!
Likely to Recommend - 5.0/5.0 -
Overall a great experience, I was kept well informed, and my car was even finished early and looked perfect. Thank you Caliber Collision!!
Repair Quality - 5.0/5.0 -
Repair looks great - perfect!
Customer Service - 5.0/5.0 -
Incredibly good customer service, from Jadin who kept in communication with me with status updates, and the ladies at the desk. All very kind and helpful and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
Very nice people made sure my needs are met…. I would come back
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All of the people working there had been very nice and made sure my needs had been met… thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nate was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I did notice the seam between the top of the fender and hood were not aligned as smooth as the undamaged side, otherwise everything went well and car came back very clean looking which we appreciate. Also, the update communication during repair was good with Nate. I don’t notice the reference above until a day or so later after we got home.
Customer Service - 5.0/5.0 -
Nate was good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole experience was terrific from the front desk to the car wash! It was done very quickly and we were kept well informed. Nate is very professional and answered all of my questions. I will definitely choose this Caliber location for any auto body needs.
Customer Service - 5.0/5.0 -
Great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Knowledgeable, caring staff, prompt excellent repairs, and great car rental system with Enterprise. Minimal hassle at a stressful time! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, knowledgeable, prompt service, great result!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience from start to finish. It was nice to receive updates through text messages. The repairs were completed even earlier than expected. Courteous and professional staff. Highly recommended
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect service! Even beyond my expectations! Thank you so much for great work and customer service!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much! Great communication and unexpected delivery!