Caliber - Brooklyn Park - Jolly Ln

4.7 (996reviews)
96%
7800 Jolly Lane N,  Brooklyn Park,  MN  55445

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (996)

My Experience

Will I didn't expect to get my SUV within 2 weeks. I was hoping that maybe I would get my SUV within a month to 2 months. Every fast and nice people there.

My Experience

Likely to Recommend

I would definitely recommend Caliber Collision to someone needing car repairs.

Repair Quality

My car was fixed ahead of time, looks just like it did before my accident, and the staff were friendly and informative to work with.

Customer Service

Returned Clean

Likely to Recommend

I would recommend to everyone

Repair Quality

Great service!

Customer Service

Very personable people working there

Returned Clean

My Experience

Sunny and his team made it a real easy and smooth experience. I truly appreciate it during this frustrating time of my life.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Aaron and his tech(s) did a really great job of keeping me informed and up to date on each step of the process. He also did a good job of confirming (and affirming) my choices. I felt reassured that everything was going to turn out great Then when I got the truck back, it looked fantastic. The work was done really well and with care like it was their own vehicle. This isn’t an ad or paid review. I’m just super stoked with the work and the interactions I had with the CC team.

My Experience

The customer service very pleasant and easy to talk to. Explained everything and was fast and very efficient. Excellent service and thank everyone who assisted me.

Likely to Recommend

Very likely, they are a guarantee to take care of your vehicle.

Repair Quality

The customer service was great. They brought my vehicle to me and thank you soo much. When my vehicle was done, it was cleaned for me and I was very satisfied. Very comfortable environment to walk into. Thank you, it made my day for the quick turnaround on the service, very thorough and complete.

Customer Service

Excellent customer service when I walked, very friendly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car was not repaired and I was so frustrated about it. Your company returned my car saying that the agreement between them and my insurance could not permit them to go ahead with my car.

My Experience

I want to thank Aaron who helped me and updated my through the whole process. From bringing it in, all banged up and unrecognizable to brining it back to how it looked. After getting hit by a dear, I thought my truck would be totaled but caliber Collision got me right! Thanks guys!

My Experience

Likely to Recommend

Repair Quality

I am very happy with the work.

Customer Service

Sunny was great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The guy who checked us out was awesome! I was not too sure about Caliber but he was very thorough, patient and kind!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The attention to detail is unmatched. From initial consultation to the repair. I even had to bring it back for an adjustment and it was handled promptly.

Customer Service

Returned Clean

My Experience

I couldn’t be happier with how my truck turned out. The whole process was smooth from start to finish, and the quality of the work was excellent. Everyone I dealt with was friendly, professional, and easy to work with. I really appreciate the effort they put into making sure everything was done right. I would definitely recommend them to anyone needing body work done and will be going back if I ever need anything in the future!

Likely to Recommend

A 1 service

Repair Quality

great service

Customer Service

Great communication

Returned Clean

Likely to Recommend

After I brought my car to Brooklyn Park I was told that they did not work on hybrids at that location. I would have chosen someone else had I known that.

Repair Quality

As near as I can tell, the repairs went well, and they even buffed out a paint scrape on my bumper.

Customer Service

I was in the dark for the whole repair process and was never informed of the estimate or repairs required. Allstate stupidly sent caliber an erroneous phone number, but I gave Caliber my correct number. Any notifications went to the wrong number, so I knew nothing until everything was done.