Caliber - Buffalo - Downtown

4.7 (308reviews)
93%
290 South Park Ave,  Buffalo,  NY  14204

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (308)

My Experience

Repair center was clean and nice, employees were friendly, paint on repaired parts was better than new.

Likely to Recommend

Repair Quality

Shop was clean and nice, employees were friendly, and paint on repaired parts turned out better than new.

Customer Service

Returned Clean

My Experience

It was good meeting everyone there at the Caliber Collision shop. I would recommend this shop to everyone and if I need service again I would come to them, thank you again

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

jim and stephanie were AWESOME!! they were so friendly throughout the whole process and very adaptable. they communicated everything very well, the process was super straightforward, and my car looks fantastic. i really appreciated the wash and interior clean too. i will absolutely return here with any other vehicle needs!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I took my truck for a car wash and it leaked from my sunroof and I was looking through my truck and I was missing all my change from my glove compartment and a pack of baby wipes very petty but I feel very disrespected no one should’ve went through my truck to take anything not very professional I don’t care about change or baby wipes but it’s the principal don’t touch what’s not yours.

Likely to Recommend

Things got stolen from my vehicle. I wouldn’t recommend to anyone.

Repair Quality

My sunroof is still leaking and I missing items out of my truck not very professional no one should be stealing anything from anyone vehicle

Customer Service

Returned Clean

My Experience

I had an excellent experience with the team at Caliber Collision. From start to finish, everyone was professional, friendly, and kept me informed throughout the repair process. The quality of the work exceeded my expectations, and my vehicle looks amazing. I truly appreciate the attention to detail and outstanding customer service. Thank you to the entire team for making the process smooth and stress-free. Keep up the great work!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very happy! Comfortable atmosphere, workers were so nice!! Answered my questions, helped with car rental which was a breeze!! Told me car should take 5 days and it was on time, and clean!! Definitely recommend!!

My Experience

Job well done, no complaints. Beautiful work.

Likely to Recommend

Repair Quality

Great service, repairs are unnoticeable.

Customer Service

Great customer service

Returned Clean

Translated from Spanish by Carwise
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My Experience

Estoy de verdad mui satisfecho por el trabajo que le isieron a mi truck verdaderamente gracias 🙏🫶🏾😁

Likely to Recommend

Se lo recomiendo a todos mis allegados para que vean con echos propio que lo que les estoy disiendo no se van arreoenti

Repair Quality

Demasiados de mui satisfecho con la reparación de mi truck ram estoy mui contento

Customer Service

Me atendieron mui bien

My Experience

Caliber Collision did a beautiful job repairing my bumper. They sent out text messages to keep me updated on the repairs and a estimate time when my vehicle will be ready. Thank you much Caliber Collision!🙂

Likely to Recommend

Repair Quality

Everything looks great with the repair.

Customer Service

My satisfaction with the customer service was a great experience. Everyone was polite keeping me up to date with the repair of my vehicle.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work and communication!

Likely to Recommend

Repair Quality

Great job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Repairs were completed in timely and professional manner

My Experience

Second time bringing a vehicle here and still had a great experience. My vehicle was ready before the anticipated date.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Stephanie at reception was kind and helpful. Additionally, the text updates were up-to-date and the repairs happened quickly and smoothly.

Returned Clean

Likely to Recommend

Repair Quality

AWD keeps popping on now it still on & this is a Friday night messed up my whole evening

Customer Service

My Experience

No comments...service was excellent

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean