Caliber - Buffalo - Downtown

4.7 (314reviews)
94%
290 South Park Ave,  Buffalo,  NY  14204

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (314)

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My Experience

The work was done well, the employees were helpful, and I was informed of what was happening along the way.

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Repair Quality

Well done, great service!

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Returned Clean

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I'll recommend anyone who needs collision work done.

Repair Quality

Awesome service in and out

Customer Service

Great customer service best I had in a long time.

Returned Clean

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Returned Clean

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Returned Clean

My Experience

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Repair Quality

I recently had my car repaired at this shop, and unfortunately my experience afterward was very disappointing. When I picked up the vehicle, the entire interior; including the vents, seats, and dashboard; was covered in dust. It appeared that the windows or doors may have been left open during the repair process, which led to the mess inside the car. I returned and asked for the interior to be cleaned, but the staff only wiped the surface with a wet cloth and did not properly address the dust buildup. It felt more like a quick attempt to say something was done rather than a genuine effort to resolve the issue. I expected better care and attention to detail, especially after having repair work completed. I hope the shop improves its cleanup process and customer service so future customers don’t have the same experience.

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My Experience

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My Experience

Great job and customer service. Very satisfied with the results.

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My Experience

Date of completion was set back several times.

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Returned Clean

My Experience

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Repair Quality

Repairs look fantastic and they were very communicative. Thank you!

Customer Service

Returned Clean