Caliber - Burke

4.8 (8,657reviews)

96%

(703) 766-2400

5610 Sandy Lewis Dr, Fairfax, VA 22032

96%

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5610 Sandy Lewis Dr
Fairfax, VA 22032

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Get an AI powered repair cost prediction

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About Caliber - Burke

See Photos

5610 Sandy Lewis Dr
Fairfax, VA 22032

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Ford

Honda

I-Car

Volvo

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Website

Reviews (8,657)

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7,564 Customers Rated

5 Stars

73% Complete

(6316)
4 Stars

8.9% Complete

(774)
3 Stars

2.1% Complete

(186)
2 Stars

1.3% Complete

(111)
1 Star

0.5% Complete

(41)
< 1 Star

1.6% Complete

(136)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, beautiful, and completed to a high standard. Many noted their vehicles were returned cleaner than expected. Communication was a standout strength, with customers appreciating frequent text and call updates throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor concerns such as alignment issues, paint mismatches, or incomplete repairs, reflecting areas customers felt could be refined further.

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Service Quality
Timeliness
Communication

"Repair looks flawless and the work was done more quickly than expected."

"... Communication was frequent, courteous and professional. Work was completed quickly, accurately and all work that was done was thoroughly explained." Read more

"... ready ahead of schedule. And when I picked it up, it was washed and expertly cleaned inside. I was so pleased. Such great service for an unfortunate reason." Read more

"My car looks beautiful and the work was finished sooner than expected!"

"Fix looks great, took less time than estimated, was returned clean inside and out. Five stars!"

"... estimate to the contacts regarding progress. And the work was done several days earlier than expected." Read more

"Went from 10 days to 3 weeks , the interior has smell of paint thinner very strong"

"The work took longer than I expected but the repairs were done well"

"... working on the car until it was completed. Their clear and consistent communication made the entire process smooth and stress-free. Highly recommend!" Read more

"... my vehicle to Caliber Collision twice. All of the staff members have always been informative, efficient, and keep you in the loop regarding your vehicles progress during repairs. ..." Read more

"Fabulous service. They called at ever stage of the repair. The car looks like brand new. I would highly recommend them ."

"There was very little communication. The only time I spoke with my advisor was if I initiated ..." Read more

"Great customer service and communication!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication