Caliber - Burnsville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Keith did a great job of explaining the work needed to be done during the estimate. Kept me up to date on the progress and made sure I was happy when I picked up the car. All the other employees I had contact with were also very helpful. I would absolutely recommend this shop.
My Experience - 5.0/5.0 -
I so happy for repairing, it is too early. the car is so clean and in good condition. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Body work looked incredible. However, after the repair was completed, my passenger side aftermarket daytime running bulb was replaced with a stock bulb. The old bulb wasn't found in the shop and presumed disguarded. Needed to run to Autozone for a new set. A bit more attention to detail would have resulted in a 10.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Adam was great during this whole process. Communication was top notch as I never have ever experienced with any other repair shop. He was patient and very knowledgeable as well as always communicated every steps along the way. Thank you for getting my car fixed quicker than expected.
My Experience - 5.0/5.0 -
Adam broccoli managed my enterprise experience and he was absolutely wonderful. Very good at communicating and keeping me up to date on my cars progress as well as seeming to have a vast knowledge on automobile. 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber collision was great. My liberty mutual agent I was working with was a disaster. Terrible at communication, never returned calls, or emails.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service, fast,friendly and caring. Todd is the Rep. That dealt with my claim and got me back on the road as fast as they can. Kept me informed by explaining all repairs to my Durango. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service got us back on the road without any worries. Caring and professional will recommend others if any repairs need down. Thank you Todd and his team for the outstanding service you provided.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication throughout process. Very easy to do business with the Burnsville location of Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone here is wonderful and helpful!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everything happened without a hitch. I brought my car in and they took care of everything else including my rental car and the insurance company. Working with Caliber was completely painless. The people are great and I got daily reports on progress. The work done was excellent. I would recommend without hesitation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I am not happy with the service I got .
Repair Quality - 1.5/5.0 -
The car was in the shop for almost two months and over 12k was charged and not completely done. Some parts still back order
Customer Service - 1.5/5.0 -
The car was kept a week longer but no communication and the blower fan was broken when it was delivered
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
How can I recommend Caliber to anyone I know if I myself was very disappointed and frustrated withe my experience?
Repair Quality - 0.5/5.0 -
I have been going to this Burnsville Caliber (formerly Abra) branch for the past 15+ years. This time I am very disappointed with the quality and service of my repair. It took almost 7 weeks from Nov 20 to Jan 3 to repair rear bumper and lift.
Customer Service - 0.5/5.0 -
I am not satisfied with the customer service either. I had my Van serviced and I was given a standard car. Nobody followed-up with me and informed me that I should have been given also a Van.
Returned Clean
My Experience - 5.0/5.0 -
Each person that was involved with processing my claim and completing the repairs in my vehicle were very professional and courteous, especially Todd and Laurie. The repairs on my vehicle were extensive and took a decent amount of time to complete, but Todd was up front and honest about the timeframe since the beginning, and would give me frequent updates on the status of my vehicle. He called when he said he would call every single time. The repairs look great so far, and the car drives great. Even if I need to return for any fixes, I would still hold Caliber Collision with high regards
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done and fast, always kept me up to date.