Caliber - Canton Ct

4.8 (435reviews)
96%
3 Colonial Rd,  Canton,  CT  06019

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (435)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ray and the rest of the crew did an excellent job at fixing my Honda’s front bumper damage. One thing I really appreciated was the timely updates throughout the process + they were able to get it done ahead of the estimate! Great service and I would highly recommend this location to others!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Given the near totaled condition of my car they did an excellent repair. The lack of communication and hood color are the reason for the lower ratings.

Repair Quality

Car is performing well. The car hood color does not match the color of the car body.

Customer Service

Communication was not good.

Likely to Recommend

Repair Quality

My new bumper cover looks great and is properly attached. The rental car was great and getting picked up to get the car was convenient

Customer Service

The only critique I have is that I was told the rental car would be waiting for me when I came to drop off my car. I had to wait for the rental car to come and the driver to take me to the rental facility. But that was no problem

My Experience

My Experience

Likely to Recommend

Repair Quality

The people of Caliber Collision were informative and helpful. They took good care of our car.

Customer Service

Likely to Recommend

Highly recommend Calliber Collidion.

Repair Quality

My car was clean and repaired completely.

Customer Service

Both Heather and Bill were helpful, friendly and professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Wonderful customer service. Great work.

Likely to Recommend

Yes, would recommend

Repair Quality

Very nice job. Great, easy process.

Customer Service

Excellent.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The quality of the repair was excellent, as was the service, especially from Bill. Unfortunately, this was a second repair. When I went to pick up the car from a first repair, it was parked near a large boulder that protrudes from the landscaping. The car was backed in for a forward exit, but this meant that the boulder was not visible (below the passenger side window). As I exited and turned it damaged the door and I had to do this repair. The spot has been subsequently flagged with a pole and I was told too late any one should drive straight 2 car lengths forward to miss the protruding boulder. Cars should never be parked there at least I a forward position.

Customer Service

Excellent except for parking next to the boulder after the first repair.

My Experience

Great communication from Ray and Heather. Truck looks great ! Thank you !

Likely to Recommend

Repair Quality

Customer Service

Great communication from Ray and Heather. Truck looks great after repairs.

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Repair Quality

Customer Service

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Repair Quality

Excellent

Customer Service

Excellent

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Staff was courteous, knowledgeable, and straight shooting. They worked with the insurance company well.

Repair Quality

One minor thing wrong which I hopefully fixed. Caliber said if it is an issue, bring it in. No problem. Bodywork looks great.

Customer Service

Returned Clean

My Experience

Great job Super efficient Great communication People were excellent

My Experience

Likely to Recommend

Repair Quality

Customer Service