Caliber - New Britain
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Great experience
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Very welcoming
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I live in South Carolina and my son is using a car for college in Connecticut. You kept me well informed on what was going on. My son had no issues at all. Everything went well. He sent pictures. I can't thank you enough for what you've done, especially because I could not be there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I live in South Carolina and my son goes to college in Connecticut tl was tough for me to manage it from here. But between travelers and the collision center they were excellent. Thanks for all your help
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very well handled by team there..especially Mathew
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They even vacuumed the inside!👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was super friendly that I interacted with. The work looks great.
My Experience - 5.0/5.0 -
I believe his name is tom very professional and informative takes the time to explain everything about the parts for my car patiently. And thanks to the team that helped disassemble and reassemble my rear damage thanks a lot. I really appreciate it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m happy with the work done to my car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks!!! Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were great!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
See previous
Repair Quality - 1.5/5.0 -
Took 23 days to get it all done for minor damage. Twice using non oem rear fender, disaster . Could rebuild a serious damaged car for 23 days
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Too early to tell if work is totally satisfying.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the result; they were very helpful and sent messages with every update on a daily basis.
My Experience - 0.0/5.0 -
Overall it was good. The staff was excellent, and the communication was great, but there are some scuff marks on the bumper and a-pillar where they meet the fender that was repaired.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Fantastic people!! Friendly and easy to work with. They did a great job on my car as well! 😁👍
Customer Service - 4.5/5.0 -
Fantastic people!! Friendly and easy to work with. They did a great job on my car as well! 😁👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleasant experience
Customer Service - 5.0/5.0 -
Texted and call with updates