Caliber - New Britain
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
You fix the Problem. of my Mercedes from the. Right. Side. But. the little window on the left side now. it’s broken it wasn’t like that before anyway thank you and God bless you
Likely to Recommend - 5.0/5.0 -
I will definitely recommend you guys and i will be back.
Repair Quality - 5.0/5.0 -
Awesome job, paint match is perfect!
Customer Service - 5.0/5.0 -
Super nice when i called very professional!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
I do have concern. My car still sounds like theres something wrong. But the Caliber guy only did a visual appraisal of work.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I didn't like it; considering what they charged, it wasn't a good job.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I didn't like it; a piece was missing—the one that goes on the hood so it looks closed properly when you shut it.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It was ok but they left a mess on the floor of my car. rocker panel buttons and dirty shoe prints. My car smelled like pure paint it would have been nice to air it out. The door when looking up front you can see in the bottom like paint dripped out it’s like a glare point when I pass my finger on the bottom of the door nothing is smooth. For 9 days and 3k later I was expecting better .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I interacted with was fantastic, although the automated texts I received were not always accurate.
My Experience - 5.0/5.0 -
Beautiful job they did on my 2022 Nissan rogue that was keeping me all day we all details what they was doing on the car they did a nice service thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work I can see my reflection on it
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciated the work updates, and the convenience of the whole thing was outstanding
Customer Service - 5.0/5.0 -
Very friendly and made you feel comfortable
Returned Clean
My Experience - 5.0/5.0 -
Great service, fast repair, friendly staff!
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
I waited 1 month and 1 week to get my car repaired. It always kept getting pushed back due to problems the repair shop was having. Then I got the car back and the bumper was too big so they had to order another one then be repainted again. Then I got it back again and it looked good.