Caliber - Canyon Country

4.9 (4,420reviews)
98%
17951 Sierra Hwy,  Canyon Country,  CA  91351
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In operation 29 years, 15 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (4,420)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for delivering outstanding repair quality, with vehicles frequently described as looking brand new or better than before the accident. The team receives high marks for professionalism, friendliness, and going above and beyond expectations, including complimentary interior and exterior cleaning that delighted many customers. Communication stands out as a major strength, with customers appreciating frequent text, call, and email updates that kept them informed and stress-free throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of the promised date. A few customers mentioned areas for improvement, including difficulty reaching staff by phone for follow-up concerns, occasional delays in initial communication, and isolated issues with vehicle condition upon return, such as trunk alignment and tire pressure. Overall, the vast majority of customers express strong satisfaction and willingness to recommend and return.
AI-Generated from reviews written in the last 12 months
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"... bodywork and paint came out absolutely amazing. The attention to detail, quality, and craftsmanship exceeded my expectations. My car looks brand new, and the paint match is flawless. ..." Read more
"... start to finish. My truck was in an accident, and the team restored it to like-new condition in just two weeks. The quality of the repairs exceeded my expectations. ..." Read more
"... exceptional!! I would never take my car anywhere else! Excellent quality repairs and outstanding customer service all around. The team at this Caliber Collision location always ..." Read more
"My trunk should be functioning but its not. When I try to close it I have to use a lot of force in order to have the ..." Read more
"Super fast service, my car was even ready a couple days earlier than expected. They kept me updated via text messages on the progress ..." Read more
"The vehicle was ready for pickup a week before promised completion."
"The team did a great job with my car, even getting it before their projected date!"
"Yeah, they went past the due date on the estimate and the car, but their customer service was great and theyre ..." Read more
"... work! They were fast and communication was excellent. Never any barriers, I was always aware and kept up to date with the status of my vehicle. They werent above ..." Read more
"Great communication, updates regularly. Completed before expected date. Car looks great, clean work."
"... how Professional and knowledgeable our rep is, also very very good with following up and updates on status of our repair, although the reason of bringing our car was bad, ..." Read more
"They are ignoring my calls"
"Just got one call - I had to call 4 times to follow up on delivery date and if repairs were on track."

My Experience

Cory was very helpful and the repairs turned out great.

Likely to Recommend

Repair Quality

Excellent and fast

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Corey was very nice and very communicative.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

This experience was so pleasant that I would have no hesitation in recommending any one of my friends to use their services!

Repair Quality

Absolutely amazing! Caliber collision was absolutely amazing! They kept me updated the entire way and were so incredibly sweet to have their whole team help me since it was my first time dealing with any car problems. I will definitely be going back!!

Customer Service

Amazing customer service! Everyone was so kind and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done guys

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job

Likely to Recommend

Repair Quality

Caliber collision did a great job on my truck. Everything looks terrific. They were very fast on getting the work done. I’m very polite thank you very much.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work

Customer Service

Fast service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very easy experience.

Customer Service

They finished my repairs on schedule.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had excellent customer service. And Anthony and the caliber collision staff were awesome. They kept me up to date consistently. I would definitely continue bringing my cars to them.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good Job thank you.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is my third time using Caliber Collision and I couldn’t be happier. Great people and excellent work, I recommend them very highly. Dan K.

Likely to Recommend

I already do recommend them.

Repair Quality

Total satisfaction with Caliber Collision. Very nice people who do excellent work!

Customer Service

I received excellent customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys are amazing. Thank you so much for going the extra miles to get our car done so quickly. You rock!

Likely to Recommend

Repair Quality

You guys are great. Thanks for the efforts.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

This is the second time they have fixed my car. Both times I’ve been very happy with the repairs and service.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I want to express my sincere gratitude to the Caliber Collision team for the excellent work they did on my Cadillac XT5 after the accident. The final result was simply spectacular. The body restoration was flawless. The damaged areas were repaired with meticulous care and attention to detail, leaving the vehicle in excellent condition once again. The paint job was also exceptional: the color was perfectly matched to the original paint, and the finish looks uniform, glossy, and professional. It's virtually impossible to tell the vehicle was ever repaired. I was especially impressed by the quality of the work and the team's attention to detail. My Cadillac looks fantastic, as if the accident never happened. It's clear they have highly experienced technicians who truly care about delivering a job well done. After seeing the final result, I can say they exceeded my expectations. I am extremely satisfied with the restoration, the paint job, and the care they took with my vehicle throughout the entire process. I wholeheartedly recommend Caliber Collision to anyone needing bodywork or paint repairs after an accident. A huge thank you to the entire team for returning my Cadillac XT5 to me in excellent condition. Truly 5-star work! ⭐⭐⭐⭐⭐

Customer Service

⭐⭐⭐⭐⭐ I want to express my sincere gratitude to the Caliber Collision team for the excellent work they did on my Cadillac XT5 after the accident. The final result was simply spectacular. The body restoration was flawless. The damaged areas were repaired with meticulous care and attention to detail, leaving the vehicle in excellent condition once again. The paint job was also exceptional: the color was perfectly matched to the original paint, and the finish looks uniform, glossy, and professional. It's virtually impossible to tell the vehicle was ever repaired. I was especially impressed by the quality of the work and the team's attention to detail. My Cadillac looks fantastic, as if the accident never happened. It's clear they have highly experienced technicians who truly care about delivering a job well done. After seeing the final result, I can say they exceeded my expectations. I am extremely satisfied with the restoration, the paint job, and the care they took with my vehicle throughout the entire process. I wholeheartedly recommend Caliber Collision to anyone needing bodywork or paint repairs after an accident. A huge thank you to the entire team for returning my Cadillac XT5 to me in excellent condition. Truly 5-star work! ⭐⭐⭐⭐⭐

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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