Caliber - Canyon Country

4.9 (4,376reviews)
98%
17951 Sierra Hwy,  Canyon Country,  CA  91351

In operation 29 years, 15 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,376)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the repair shop, praising exceptional service quality, outstanding communication, and impressive timeliness. Many highlight that their vehicles were returned looking brand new, with flawless paint matches and meticulous attention to detail that exceeded expectations. The team is frequently commended for professionalism, friendliness, and going above and beyond - including complimentary interior and exterior vehicle cleaning. Customers appreciate the seamless coordination with insurance companies and rental car agencies. Regular updates via texts, calls, and emails kept customers informed throughout the repair process, significantly reducing stress. Repairs were frequently completed ahead of schedule, which customers found especially impressive. A few customers noted areas for improvement, including occasional difficulty reaching the shop for status updates, and isolated concerns about vehicle condition upon return such as uneven trunk alignment and tire pressure issues. Overall, the vast majority of customers enthusiastically recommend the shop and express willingness to return for future repairs.
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"... bodywork and paint came out absolutely amazing. The attention to detail, quality, and craftsmanship exceeded my expectations. My car looks brand new, and the paint match is flawless. ..." Read more
"... start to finish. My truck was in an accident, and the team restored it to like-new condition in just two weeks. The quality of the repairs exceeded my expectations. ..." Read more
"... exceptional!! I would never take my car anywhere else! Excellent quality repairs and outstanding customer service all around. The team at this Caliber Collision location always ..." Read more
"The car looks good as new, and the job was finished 3 days early! Thanks!"
"They were great and delivered my repaired car four days earlier than expected."
"The repairs were great. The duration of the repairs for me was a bit too long."

Likely to Recommend

Repair Quality

Car is as good as new

Customer Service

Corey and the team are awesome

My Experience

I really appreciate the team went above and beyond. They even gave the car a detailed clean and put my kids things very neatly and organized in my trunk. And I was there for a repair not a car wash! Greatly appreciate the attention to the small details

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They went the extra mile. The car looked amazing afterwards- cleaner and improved

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciate the communication throughout the entire process, it was completed in a timely manner and the customer service was excellent

Likely to Recommend

Repair Quality

Great customer service from beginning to end. I am happy with the final repairs

Customer Service

Returned Clean

My Experience

Service was excellent and the vehicle was completed early. Anthony was a pleasure to work with!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional, did exactly what they promised, prompt to the minute, delivered on time, one day turnaround. I brought the car in at 8:45, and two technicians started on the job within 15 minutes, oh and a perfect job! Thank you everyone! Can recommend you to anyone. John

Likely to Recommend

Repair Quality

Excellent job, great service, completed as promised to the minute. Had appointment at 8:45 am. By 9:00 am 2 techs were already working on car. Cory kept us updated regularly. A real pro, can recommend your shop to anyone. Thank you! John

Customer Service

Returned Clean

My Experience

⭐⭐⭐⭐⭐ Cory and the entire Caliber Collision team were amazing! They were friendly, professional, and even waited for me when I was a little late picking up my car. My Rav4 looks like new again, and I couldn’t believe they repaired it in just one day. Highly recommend! 🚗✨

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already have recommend friends and my sister

Repair Quality

I had an absolutely amazing experience with Caliber Collision in Canyon Country. From the moment I walked in, I felt welcomed and taken care of. The entire team was professional, kind, and made what could have been a stressful situation feel easy and manageable. A special thank you to Anthony, the adjuster who helped me throughout the process. He was knowledgeable, patient, and kept me informed every step of the way.Julissa at the front desk was friendly and helpful. I also want to recognize Sal, the bodyman who worked on my vehicle. His attention to detail and craftsmanship were outstanding. The quality of the repair exceeded my expectations, and my vehicle looks amazing. Thank you to the entire Caliber Collision team for your professionalism, excellent communication, and for truly going above and beyond. I highly recommend Caliber Collision in Canyon Country to anyone needing collision repairs!

Customer Service

Anthony, the Manager, Julissa and Sal were above and beyond.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Exceptional work and staff is extremely friendly. Had the pleasure of dealing with Anthony Trejo and he was professional, courteous, and friendly. My car looked amazing! Will definitely always use this location if ever needed again.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks very nice. Even better than before.

My Experience

Had a quick and easy experience. Appreciated all the updates and easy communication. Repairs were great! Staff friendly and helpful.

My Experience

Did I great job fixing the damage to my car. They kept me up to date with the repair process. They cleaned the exterior and interior of my car which most shops do not do. Overall I am satisfied with the service.

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast, friendly and efficient. Completely satisfied. Cory was on top of everything. Thanx+++++

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience with Caliber Collision was outstanding from start to finish. My truck was in an accident, and the team restored it to like-new condition in just two weeks. The quality of the repairs exceeded my expectations. What impressed me the most was the customer service. Everyone was professional, friendly, and communicated with me throughout the entire process. They kept me informed every step of the way, so I always knew what was happening and when to expect updates. It’s not often a repair experience leaves you genuinely impressed. Usually it’s paperwork, delays, and someone explaining why your bumper has entered a metaphysical state of “backordered.” Caliber Collision proved it doesn’t have to be that way. Thank you to the entire team for the exceptional work and for making a stressful situation as easy as possible.

Likely to Recommend

Repair Quality

My experience with Caliber Collision was outstanding from start to finish. My truck was in an accident, and the team restored it to like-new condition in just two weeks. The quality of the repairs exceeded my expectations. What impressed me the most was the customer service. Everyone was professional, friendly, and communicated with me throughout the entire process. They kept me informed every step of the way, so I always knew what was happening and when to expect updates. It’s not often a repair experience leaves you genuinely impressed. Usually it’s paperwork, delays, and someone explaining why your bumper has entered a metaphysical state of “backordered.” Caliber Collision proved it doesn’t have to be that way. Thank you to the entire team for the exceptional work and for making a stressful situation as easy as possible.

Customer Service

Returned Clean

My Experience

Work was done quickly and with good quality

Likely to Recommend

Repair Quality

Customer Service