Caliber - Canyon Country

4.9 (4,399reviews)
98%
17951 Sierra Hwy,  Canyon Country,  CA  91351

In operation 29 years, 15 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,399)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the repair shop, praising exceptional service quality, outstanding communication, and impressive timeliness. Many highlight that their vehicles were returned looking brand new, with flawless paint matches and meticulous attention to detail that exceeded expectations. The team is frequently commended for professionalism, friendliness, and going above and beyond - including complimentary interior and exterior vehicle cleaning. Customers appreciate the seamless coordination with insurance companies and rental car agencies. Regular updates via texts, calls, and emails kept customers informed throughout the repair process, significantly reducing stress. Repairs were frequently completed ahead of schedule, which customers found especially impressive. A few customers noted areas for improvement, including occasional difficulty reaching the shop for status updates, and isolated concerns about vehicle condition upon return such as uneven trunk alignment and tire pressure issues. Overall, the vast majority of customers enthusiastically recommend the shop and express willingness to return for future repairs.
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"... bodywork and paint came out absolutely amazing. The attention to detail, quality, and craftsmanship exceeded my expectations. My car looks brand new, and the paint match is flawless. ..." Read more
"... start to finish. My truck was in an accident, and the team restored it to like-new condition in just two weeks. The quality of the repairs exceeded my expectations. ..." Read more
"... exceptional!! I would never take my car anywhere else! Excellent quality repairs and outstanding customer service all around. The team at this Caliber Collision location always ..." Read more
"The car looks good as new, and the job was finished 3 days early! Thanks!"
"They were great and delivered my repaired car four days earlier than expected."
"The repairs were great. The duration of the repairs for me was a bit too long."

My Experience

I've had less work done in more time with other companies. Cory got our vehicle back in service within 4 days of our accident. Amazing work.

My Experience

My Experience

Anthony was very helpful throughout the process and communicated every step.

Likely to Recommend

I will recommend CC to my colleagues

Repair Quality

Professional, fast, reliable.

Customer Service

Professional, fast and reliable.

Returned Clean

My Experience

Everyone was accommodating and extremely friendly/helpful. Cory was the best, he kept me abreast with my cars status during the time it was getting fixed and quickly informed me when it was ready for pickup. The Caliber Collision team go above and beyond when it comes to customer service. I also want to thank the detailer for making my car spotless, they went a step further and buffed out scruffs on my dashboard that came from my windshield cover. My car came back spotless and looked as if there wasn't an accident. I recommend them through and through!

Likely to Recommend

I will be returning if I ever need my car to be repaired and I will absolutely recommend Sierra Highway Caliber to anyone who needs the help

Repair Quality

Seamless paint job and repair

Customer Service

Cory was attentive and informative and the front desk staff were very helpful and made the visit a remarkable one

Returned Clean

My Experience

Great service!

Likely to Recommend

Repair Quality

Great service and completed the repair ahead of schedule!

Customer Service

My Experience

Everyone was great and professional!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My rep was incredibly helpful. He truly listened to my concerns and made multiple efforts to be supportive of my needs as a customer. He and the gentleman who showed me my car on return and also the ladies at the counter were all very polite and highly attentive. And my car was done when they said it would be, was done well, and was even cleaned, which I was not expecting.

Likely to Recommend

Repair Quality

Customer Service

I felt like my rep really cared about me as a customer and a person. Desk staff was attentive and friendly. The gentleman who delivered my car back to me was very kind and cheerful.

Returned Clean

My Experience

Great customer service . Very transparent , efficient and executed the job on time .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Totally

Repair Quality

They are very professional, my truck looks new and they keep me posted all the time when the service will be done

Customer Service

Anthony Trejo was very professional Friendly and honest , the girl form the reception too , Great team

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

On time and good work

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Cory the service specialist promised me the car in 4 days and delivered on time. The shop fixed it so fast and repair was perfect. Great experience!

My Experience

Super happy with the repairs to my vehicle. Its like it never happened.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great overall service , kept me updated on the process of repair also cleaned all my vehicle inside and outside , overall a 10/10 experience.

Customer Service

Returned Clean

My Experience

They completed my truck faster than expected and with great detail. Truck looks brand new! Thank you guys

Likely to Recommend

Repair Quality

Customer Service

My Experience

Super fast service, my car was even ready a couple days earlier than expected. They kept me updated via text messages on the progress of my repair and coordinated with Enterprise Rental Cars to be there to pick me up to get my rental car when I dropped off and I was conveniently able to leave the rental at their shop when my Trailblazer was ready for pick up. Very, friendly, knowledgeable and professional staff. I highly recommend this AAA approved shop! My car is beautiful again! Perfect color match too. 🧑 πŸ˜ŠπŸ‘πŸ» Thanks Caliber Collision!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team did a great job with my car, even getting it before their projected date!