Caliber - Cape Coral

4.9 (11,003reviews)
97%
902 Del Prado Blvd,  Cape Coral,  FL  33990

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (11,003)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting daily text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. The staff was widely commended for being professional, friendly, and accommodating, often going above and beyond to ease the stress of the repair process. A few customers noted isolated concerns such as minor delays, incomplete repairs, or communication gaps, reflecting areas where customers felt improvements could be made.
Select to learn more
"The repairs done to my car are of the very most professional and a glance of my car shows exactly that"
"... from a shop, smooth sailing from start to finish. My car came out super good, like nothing ever happened. Very pleased with the service and quality. Great ..." Read more
"I must admit I was surprised by your top-notch customer service. I'm not used to that. It was very nice to see and also the quality of your ..." Read more
"... and the result was incredible to the point where you cannot tell the difference before and after the damage." Read more
"Very knowledgeable and professional staff . The best experience Ive ever had with an auto body shop. Provided daily updates by text and finished the ..." Read more
"Exceeded my expectations with the time it took shorter then originally expected as well as the quality of the repair."
"... progress of the repairs the whole time. Even better, they finished ahead of the ETA! Awesome job!" Read more
"... great. They updated me every day on the progress. They finished ahead of schedule and my car looks brand new again." Read more
"The car was done within two days which blew expectations out of the water."
"My car was ready 4 days before . They working fast"
"Your staff was so on top notifications!!!!!! Ive never had so much contact on a process in my life."
"... amazing experience and service from beginning to end. Very clear and consistent communication. Thank you!" Read more
"The whole experience was great. They updated me every day on the progress. They finished ahead of schedule and my car looks ..." Read more
"... Fl location! Their customer service was top notch, communication skills are out of this world with updates practically daily, finishing the project almost a ..." Read more
"... fantastic in their communication during the process. I always knew the status of my vehicle. Their quality with the repair was also perfect. I ..." Read more

My Experience

I appreciate that even the part not covered under policy was given clear coat which atleast will prevent the car from rusting. Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

From start to finish, just a job done exceptionally well. The work was perfect. The communication complete and the timing very impressive.

My Experience

They did a fantastic job. Super nice people.

My Experience

Yes very satisfied

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ken was very thorough, timely and had great communication.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Top service. Prompt responses to my emails, updates on every step taken towards completion. Went above the call of duty. Very satisfied!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Pedro did awesome with my repairs and kept me updated every step of the way. What started as a hard situation with a car accident, quickly became an easy fix with no stress thanks to the team here. Beyond kind and professional. I wouldn’t have preferred any other company or location! Thank you Pedro and to the team up front for your courtesy and speed.

Likely to Recommend

Repair Quality

Great work from the team! Speedy, efficient, and kind the whole way through.

Customer Service

Pedro and the team did a great job with my repairs. They kept close communication the whole way through and were extremely friendly from beginning to end. I appreciate the teams efforts in restoring my car!

Returned Clean

My Experience

I would say that the service was great, the job done was also great. My first time having a car repair and have no complaints! Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was excellent will highly recommend!!

Likely to Recommend

Repair Quality

Excellent business Very satisfied! All very friendly and efficient

Customer Service

Returned Clean

My Experience

Nice job. Kept me informed throughout the process. It did take a couple of days longer to fix it than I expected

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I cannot say enough good things about Alana and the entire team at Caliber Collision in Cape Coral. They absolutely overdelivered on my expectations, both in the quality of the repairs and in how they communicated with me throughout the entire process. Alana was extremely detailed and professional. She took the time to go line by line through the repairs and explain exactly what was being replaced, repaired, calibrated, and why it was necessary. What impressed me the most was that she truly advocated for me as the customer. There were times when my insurance company questioned or hesitated to approve certain replacement parts, but Alana did not simply accept that. She explained to the insurance company why the part needed to be replaced and supported the repair decision with the proper information. In the end, she was able to get the necessary part approved and replaced. That meant a lot to me because it showed that she was focused on making sure the vehicle was repaired properly and safely, not simply doing the cheapest repair the insurance company might have preferred. She was also very particular about the finished product. Even when the vehicle was almost ready, she noticed a couple of areas in the paint that she was not completely satisfied with and had them corrected before releasing the car to me. That level of attention to detail says a lot about her standards and commitment to the customer. If you have been in an accident and need collision repairs, I would absolutely recommend Caliber Collision in Cape Coral. And when you go there, ask for Alana. She will do what is right for the customer and make sure the repair is done correctly. In my experience, she fights for the customer, not the insurance company, and that is exactly the kind of person you want handling your vehicle after an accident. Five stars for Alana and her entire team of technicians. They truly went above and beyond and exceeded my expectations. Great job, Alana and team, and thank you again for all of your hard work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Work was done well and the communication was excellent

Customer Service

Kenn was great. He communicated throughout the process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean