Caliber - Capitol Heights - Central Ave

4.7 (628reviews)
95%
8601 Central Ave,  Capitol Heights,  MD  20743

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (628)

My Experience

The establishment was very clean and comfortable, the staff was very professional and courteous. The work that was done on my vehicle was superb. I would be happy to use them again if need be and would recommend family, friends, and church members.πŸ’œπŸ™

My Experience

Service was excellent

Likely to Recommend

Repair Quality

My car looks great. I had a very positive experience.

Customer Service

My Experience

Your team was Amazing. I appreciate the wonderful customer service esp from David. He was thoughtful, professional and genuine.

Likely to Recommend

Repair Quality

Excellent Service

Customer Service

Likely to Recommend

Repair Quality

I am very satisfied with the work that was completed on my vehicle, it was very well done and the accuracy is excellent. Overall I am happy with the result. I recommend Caliber Collision for any type of vehicle body work.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did a good job.

Customer Service

Excellent

My Experience

Check in person failed to document some areas on the vehicle that needed repairing, and when I noticed they were not repaired and alerted her she became very aggressive and argumentative. I did not engage in the argument and just continue to restate that there were still areas that need repairing.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The claims specialists provided great customer service.

Customer Service

Outstanding. I really appreciated her following up with throughout the whole process.

My Experience

Truck looks like new

Likely to Recommend

Repair Quality

Was very pleased with my experience...Thanks

Customer Service

Very pleased.

My Experience

They did a good job and the people was very professional

Likely to Recommend

Repair Quality

Customer Service

Love you all took good care of my car

Likely to Recommend

Repair Quality

The work was performed well and ahead of schedule.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

David Johnson was extremely professional and provided excellent customer service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Caliber Collision does not disappoint! I have had the pleasure of working with 3 different locations and they knock it out of the park each time!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service, prompt responses, and I was kept in the loop the entire time. Thank you!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Left Enterprise rental car at your facility and Enterprise informed me the car was damaged when they came to pick it up the next day. The car was not damaged when I left at it at your parking lot, yet I am being found liable.

Customer Service

My Experience

Very nice and clean, polite, respectful, place of business Hopefully I will not have to return but I will recommend other people to you. Thanks