Caliber - Capitol Heights - Central Ave
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent customer by all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was extremely pleased with the customer service and thoroughly satisfied with my car when it was returned to me
My Experience - 0.0/5.0 -
Had to bring car back. Battery was not charged. Also, I am still having issues with my light that was worked on.
My Experience - 5.0/5.0 -
I am extremely satisfied with the work that Mr. Shelton and his team of experts did for the repair, etc, on my vehicle, I want too let the staff know how much I appreciate the EXcellent repair job the team did. My vehicle looked like it did in the showroom. I recd text messages and phone calls that provided me w current updates. Thx Mr Shelton for those calls. Delivery of my vehicle was right on time. Finally, I am 100% satisfied with Caliber Collision team and the job completed on my vehicle led by Mr.Shelton.
Likely to Recommend - 5.0/5.0 -
Excellent svs
Repair Quality - 5.0/5.0 -
See my response dated 10/30/24 - Toyota owners w written comments re my experience Nancy L
Customer Service - 5.0/5.0 -
See my written comments
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was great from beginning to the end. I was extremely pleased with the final results of my vehicle and the overall cleanliness. Thanks for the great job.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
New bumper had a few scratches on it, not exactly perfect. But okay.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The people I dealt with were courteous and professional, but when unforeseen situations came up, I had to call for information. It would have been better for them to call me to keep me updated.
My Experience - 0.0/5.0 -
After picking up my car on Tuesday, October 29, 2024, I noticed two new deep scratches near the area where the accident repairs were completed. I have before-and-after photos that show the scratches were not present when I left my car with your company for repairs. Could you please advise me on the steps to address this issue?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very courteous and helpful staff. The repair work is perfect. Thank you.