Caliber - Capitol Heights - Central Ave

4.7 (616reviews)
95%
8601 Central Ave,  Capitol Heights,  MD  20743

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (616)

My Experience

Missing items still not put on my vehicle.

Likely to Recommend

Repair Quality

Repairs were good quality. There was some additional work that was supposed to be communicated to me via a quote but it was never done, not a big deal. The rating is a 5 mainly because someone from the shop stole change out of my truck.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience!!kept me updated the entire time ! Shout out to Brian for the great customer service and the wonderful ladies at the front desk

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Can recommend but can’t make them choose caliper collision

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Good job

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Love them

Repair Quality

Love them

Customer Service

Love them

Likely to Recommend

Repair Quality

Everything went easier than expected. We are happy with the results.

Customer Service

My Experience

The car looks amazing! They did an amazing job. I’m glad I chose caliber collision to do my repairs. David and the team were great! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

Courteous

My Experience

They kept me updated with the progress, though the repair of the truck. I really appreciated that they was very polite and I was truly satisfied with it all

My Experience

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Repair Quality

Customer Service

My Experience

Rikky Rivas was very professional in working With me and knowledgeable about car. He was very polite.

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Repair Quality

Customer Service

My Experience

I/we are extremely happy with the service and the repair of our honda. It looks like it did when we purchased it 2 months ago. We didn't believe they could repair the rear wheel but they did. It looks fantastic!

Likely to Recommend

Repair Quality

I was more than pleased with my repair. Excellent, Excellent quality of work.

Customer Service

Check in was great. They addressed my concerns and questions.

Returned Clean

My Experience

David and Jean were excellent both of them deserves a pay raise

My Experience

I recently had my vehicle repaired at Caliber Collision, and I couldn’t be more pleased with the entire experience. From start to finish, the team demonstrated exceptional professionalism, clear communication, and a true commitment to customer satisfaction. As a Mercedes-Benz owner, I value quality and attention to detail, and the repairs to my vehicle exceeded my expectations. The staff kept me informed throughout the process, answered all of my questions with patience, and ensured that everything was completed in a timely manner. I truly appreciate the care and dedication your team showed—not only in restoring my vehicle but also in providing outstanding customer service. It’s clear that customer satisfaction is a top priority, and it did not go unnoticed. Thank you for a job well done! Sincerely, Deleatha

Likely to Recommend

Repair Quality

Customer Service

David explained to me the process

My Experience

The work looks great … pre- accident look! The color match seems right on so far.

Likely to Recommend

Repair Quality

Great color matching and timeliness with the work that needed to be done.

Customer Service

Always courteous, and when needed helpful through the process.

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Repair Quality

Customer Service