Caliber - Capitol Heights - Central Ave

4.7 (624reviews)
95%
8601 Central Ave,  Capitol Heights,  MD  20743

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (624)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Rikky Rivas was very professional in working With me and knowledgeable about car. He was very polite.

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Repair Quality

Customer Service

My Experience

I/we are extremely happy with the service and the repair of our honda. It looks like it did when we purchased it 2 months ago. We didn't believe they could repair the rear wheel but they did. It looks fantastic!

Likely to Recommend

Repair Quality

I was more than pleased with my repair. Excellent, Excellent quality of work.

Customer Service

Check in was great. They addressed my concerns and questions.

Returned Clean

My Experience

David and Jean were excellent both of them deserves a pay raise

My Experience

I recently had my vehicle repaired at Caliber Collision, and I couldn’t be more pleased with the entire experience. From start to finish, the team demonstrated exceptional professionalism, clear communication, and a true commitment to customer satisfaction. As a Mercedes-Benz owner, I value quality and attention to detail, and the repairs to my vehicle exceeded my expectations. The staff kept me informed throughout the process, answered all of my questions with patience, and ensured that everything was completed in a timely manner. I truly appreciate the care and dedication your team showed—not only in restoring my vehicle but also in providing outstanding customer service. It’s clear that customer satisfaction is a top priority, and it did not go unnoticed. Thank you for a job well done! Sincerely, Deleatha

Likely to Recommend

Repair Quality

Customer Service

David explained to me the process

My Experience

The work looks great … pre- accident look! The color match seems right on so far.

Likely to Recommend

Repair Quality

Great color matching and timeliness with the work that needed to be done.

Customer Service

Always courteous, and when needed helpful through the process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had an amazing experience with this Caliber Collision! They did an outstanding job repair in my car and kept me updated every step of the way. My car is an old make and model, so I completely understood it would take some time to find parts, but they handled everything professionally and communicated clearly throughout the process. The front staff, was so kind and welcoming. This was my first accident, so I wasn’t sure what to expect, but they made the entire experience smooth and stress free. I couldn’t have asked for a better shop to work with. I would 100% recommend this location to anyone. They truly go above and beyond.

My Experience

Great process great outcome!

My Experience

Great and we'll done job my the young man that fix my Lexus truck

My Experience

Likely to Recommend

Repair Quality

From what I can see, the workmanship is excellent. Staff were very pleasant and easy to work with.

Customer Service

Explained in previous section.

My Experience

Likely to Recommend

Repair Quality

Great job. Beautiful customer service reps at the front desk

Customer Service

Top notch

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The inner cover not totally attached

Customer Service

Likely to Recommend

I would recommend

Repair Quality

Work was completed to satisfaction

Customer Service

My Experience

Thank you Job well done

My Experience

The staff was super polite and super nice from the front desk lady to the Wonderful guy who produced my vehicle Wonderful staff! Entitled approach!