Caliber - Carlsbad
In operation 29 years, 26 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I appreciated the e-mails sent that kept me up to date on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
David was amazing. Extremely communicative with me and updating me on the progress of my vehicle the whole time. The finished product was like a brand new car. I’d refer everybody to Caliber Collision from here on out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Highly recommend! Beautiful job.
My Experience - 5.0/5.0 -
Great service looks great. Customer service was excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the turn around time was fast, I was very satisfied !
Customer Service - 5.0/5.0 -
David & Keila were great! They kept me posted on the process and were helpful
Returned Clean
My Experience - 5.0/5.0 -
FROM MARK TO THE RECEPTIONIST TO THE TECHNICIANS WHO DID THE REPAIRS MY EXPERIENCE WAS TOP NOTCH. I HIGHLY RECOMMEND USING CALIBER FOR ANY BODY REPAIRS ON CARS.
My Experience - 5.0/5.0 -
I was very pleased with the work and the final product, but the Quality Control was lacking a bit, as I found out when I got home and went to plug in my PHEV Chevy Volt. The door was difficult to open and It turns out that the masking tape and masking material had not been removed before sending the car back to me. I also have 2 Areas of overspray on the Driver side windshield that I noticed when I hit the Wipers to use the Washer fluid to remove what I thought was dust.
My Experience - 5.0/5.0 -
Much thanks to my service advisor Mike who was very knowledgeable about my car
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
The repair was terrific and time it took was amazing. However, we were dissatisfied with how the insurance payment was handled. The Insurance company said how it was handled was not right.
Customer Service - 4.0/5.0 -
Kayla and (I think his name is Joe) were terrific and I give them a 10+ but my husband had an unpleasant conversation with someone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I loved dealing with your staff. Personal and professional. David was my advisor and he was great.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I had to bring it back do to lights on dash board back on. Other then that i had a great expirience. David was so helpfull and he kept me updated. His great. If it wasnt bacause i brought it back i would off said a 10.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already referred a close friend
Repair Quality - 5.0/5.0 -
The staff was amazing and the communication could not have been better
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
David did a great job communicating with updates the whole process. Not only did he over deliver on time frame he was a pleasure to work with. Thanks!
Likely to Recommend - 5.0/5.0 -
Everyone was very professional and assisted me with any questions or concerns I had about the repair process. They made it easy and comfortable to have such a major issue resolved. Thank you Caliber Carlsbad team!
Repair Quality - 5.0/5.0 -
Everyone was very communicative and helpful while my car was being worked on. If I ever had a question, they were quick and friendly to answer. I was anxious since this was my first time having my car repaired and they were great!
Customer Service - 5.0/5.0 -
Everyone was super helpful, the customer service staff was quick to direct me to my contact at this store, David, and David was extremely helpful, giving me updates thought the week as to the status of my vehicle.