Caliber - San Marcos
In operation 29 years, 26 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Excelente trabajo y sobretodo muy amables me dejaban saber paso a paso la reparación de mi camioneta
Likely to Recommend - 5.0/5.0 -
Muy buen trabajo
Repair Quality - 5.0/5.0 -
Excelente trajajo
Customer Service - 5.0/5.0 -
Excelente
My Experience - 5.0/5.0 -
Ray was great. Super helpful. Thanks to him and the whole crew. Got my truck back in less than a week!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completed the work early. The process was easy, for a stressful time they made things go smoothly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Made a stressful situation go very smoothly
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and fast repair and the fastest ever to get my car back and excellent job 20 stars
Likely to Recommend - 5.0/5.0 -
Perfect service went over and beyond
Repair Quality - 5.0/5.0 -
Best customer service and got my car back in a week and a perfect job The easiest professional service ever
Customer Service - 5.0/5.0 -
Best ever
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The adjuster was very professional and updated me as soon as possible when feasible.
Customer Service - 5.0/5.0 -
The vehicle looks brand new.
My Experience - 0.0/5.0 -
Poor quality paint work. Lower quality mon-OEM parts used and new parts installed and painted have minor but noticeable damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was pleaaed with the results and done rather quickly.
Customer Service - 5.0/5.0 -
Wonderful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service! I believe Noel was the associate that checked me out and was communicating with me throughout the whole process. Seriously though, it’s rare nowadays to get proper customer service and you guys in San Marcos made an impression on me. Will definitely recommend your shop to others. Also the vehicle came out great. Very professional work.
Customer Service - 5.0/5.0 -
Top notch.
My Experience - 5.0/5.0 -
Great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone that I dealt with was courteous, knowledgeable, and they actually cared. Having my truck damaged with a real bummer, but having it fixed at caliber was actually a great experience. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone that I dealt with was polite, knowledgeable, and caring. It was a bummer that my truck got damaged. The repair process was excellent.
Customer Service - 5.0/5.0 -
Everyone I dealt with was kind and courteous. Having my truck damage was terrible. But the Repair process was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and informative. A delightful experience. Thank you.
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repair was well done. Tony, who checked the paperwork and released my car on saturday was patient and helpful. Was notified on a friday at 4:30 pm that work was completed. I wasn't notified for a possible late call. I couldn't leave the house when i got the call. I had to pick up my car on saturday at 8:00 am. I was asked to pay for my $500.00 deductible though my AAA agent told beforehand that Caliber Collision is aware that it was waived. Called Customer service at AAA that saturday. Informed me that my agent should take care of it but she's not available during weekends. Even if i picked up the car on friday at 4:30 p.m, she won't be available either because it would be after office hours TX time. My agent Ciarra L informed me later that Caliber Collision was notified on several occasions. They're sending a replacement check. The issue was about the inconvenience (s).