Caliber - Carlsbad
In operation 29 years, 26 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mark Lane was my advisor and he did a great job of keeping informed, and understanding my needs. He's a "keeper"!
My Experience - 5.0/5.0 -
The staff we’re really great at caliber collision. The repair job looks fantastic. Thank you caliber for the good work you do.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
⭐⭐⭐⭐⭐ Huge shout-out to Caliber Collision and especially David. From day one, he took such great care of both me and my car. He explained every step of the repair process, kept me in the loop the entire time, and made what could have been a stressful situation feel calm and handled. The work was excellent, the communication was top-notch, and the care felt genuine. It’s not just about fixing a car—it’s about how you’re treated along the way, and David truly went above and beyond. Highly recommend!
Likely to Recommend - 5.0/5.0 -
I already left a Yelp review, but I just wanted to say again how great the service was. Everything was smooth, easy, and stress-free. I’d absolutely recommend
Repair Quality - 5.0/5.0 -
I had an excellent experience with Caliber Collision from start to finish. The team took such great care of both me and my car, keeping me informed every step of the way and explaining the repair process clearly. The work was done thoroughly and professionally, and my car looks and feels great. What really stood out was the genuine care, communication, and follow-through. It made a stressful situation feel manageable and reassuring. I’m truly grateful for the service and would highly recommend Caliber Collision.
Customer Service - 5.0/5.0 -
The customer service at Caliber Collision was excellent. Everyone was friendly, kind, and genuinely helpful from the moment I walked in. They kept me informed throughout the process, answered all my questions with patience, and made me feel cared for every step of the way. Their professionalism and warmth truly stood out and turned a stressful situation into a positive experience. I’m very grateful for such outstanding service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
No room for improvement. 😁
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work on the car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Really happy with the repairs, invoicing, and communication. My only issue was the quoted time vs the actual time as it doubled from one week to two weeks
Customer Service - 5.0/5.0 -
Customer service was great!
My Experience - 5.0/5.0 -
Texting system was delayed for a few days, but I could always get to someone on the phone quickly. The repairs are thorough and high quality. Will be a repeat customer if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good as new.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Had to redo a pin but owned up to it and did it perfect the second time.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Pick up was delayed by having car not brought back to the center where it was dropped off. Otherwise everything went well.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The damage is fixed
Repair Quality - 4.0/5.0 -
You have many sister stores which made it confusing
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication by text or email, during the repair process. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision keep me informed about the progress of the repairs on my truck. Thanks
Customer Service - 0.5/5.0 -
They were very nice and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional service, received so many updates and my car came out beautifully done. Will recommend this company to my friend's in the future.
Customer Service - 5.0/5.0 -
Mark was very helpful, always giving updates on the status of the repair, felt like I was in good hands.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
thanks It was good and I am very satisfied
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
More than totally satisfied thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was impressed by the level of professionalism in assessing the work needed to be done, the continual updates informing me of the progress of the repair, and the fact that the completion was early.