Caliber - Carlsbad

4.8 (8,916reviews)
95%
6050 Avenida Encinas,  Carlsbad,  CA  92011

In operation 29 years, 26 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (8,916)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

When picking up the vehicle, I noticed that the front license plate was still bent. My expectation was that it would be part of the overall repair work and, only when picking up the vehicle, was advised that bending the plate would not work. The overall work completed was very good but this is one area I would have liked to know more about when dropping the vehicle off.

My Experience

Everything was fantastic ! Congratulations for your service and your staff!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Didn't have matching wheels, but they ordered me two more to match, still waiting

Customer Service

My Experience

Nathan was great.

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Repair Quality

Customer Service

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I already did.

Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The folks were great, the repair is awesome - thank you very much for getting my car back to its pre-accident condition.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Was informed that the vehicle would be ready on 2/16/2015 . Then on Friday afternoon 2/13/2015 I was informed that the vehicle was ready, however Caliber is not open on the weekends and closes at 5:30pm on Friday after I get off work. Consequently the vehicle was not picked up until Monday. However the insurance company would not reimburse the rental car costs that were incurred after the "revised" last minute completion date. This personal expense would have been avoided if Caliber had kept me informed in a timely manner.

Likely to Recommend

Very friendly and professional.

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

My Experience

I was impressed with the people that worked with me and I found them pleasant, knowledgeable and professional.