Caliber - Carmel

4.7 (4,300reviews)
93%
503 W. Carmel Drive,  Carmel,  IN  46032

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,300)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I’ve had 2 incidents where I had to use the help of Caliber collision, and I have never been disappointed. Never would I wish for someone to be on a car accident, but I can trust them blindly to get the work done.

Repair Quality

Repairs were done in such a way that it doesn’t even look like my car was in an accident. I really appreciate the work that the technicians did in order for my car to be back up and running again. My only comment is that when my vehicle was ready for pick up, it still had some marker leftovers from the areas where the repairs were needed, and a piece of my dashboard next to the steering wheel didn't fit correctly because it wasn't installed properly. However, before I drove off I told one of the agents and had it fixed in no time. No big deal, I was grateful that it was an easy fix, just maybe have a little more attention to detail. Despite that, I’m a 100% satisfied with my vehicle and repairs done. Thank you.

Customer Service

Nick was very good on keeping me updated with every other day details and news about my vehicle’s work. I never had to reach out to know more info because he was attentive and prompt with any updates.

My Experience

Caliber Collision Team, did fantastic job on repairing my Granny Van (Dodge Caravan), back bumper replaced, back door opens and close’s perfect, plus washed outside and cleaned inside beautifully. Thank You!

Likely to Recommend

Customer Service

All people I talked with and interacted with were awesome!

Returned Clean

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Customer Service

Likely to Recommend

I was already referred by a family member. Now the WHOLE family will know .

Repair Quality

I can’t thank you all enough for the impeccable service and support while having the first car incident in my life. Front desk made it like 1,2,3 but the best part was Nick. He messaged me with every step of production and other little things I don’t think of. When I got my car back. It was spotless and the damage looked like new! Props to the company. Bringing the car back for the back bumper soon! TY! Caliber collision and the rental companies that work w you.

Customer Service

All the ladies at the Front desk and back end professional and prompt. Super nice and easy to work with.

Returned Clean

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My Experience

I loved having the text updates and that my car was done fairly quickly. Everyone there is friendly and my car looks great.

Likely to Recommend

I have told people.

Repair Quality

The car looks good

Customer Service

Everyone was so nice.

Returned Clean

My Experience

We had a really great experience with the entire staff at Caliber Collision. We are very pleased with the professionalism and communication by everyone. I would highly recommend all of our family and friends that need services from Caliber Collision.

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My Experience

Loved the updates every other day. Great customer service. Quality craftsmanship!

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My Experience

Thanks so much it looks great!

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Repair Quality

Nick was so professional and my vehicle was completed in a reasonable amount of time!

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Returned Clean

My Experience

Tylor and the team communicated so well and were so kind!

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Returned Clean

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My Experience

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My Experience

Likely to Recommend

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Likely to Recommend

Repair Quality

They did awesome job of updating me about my vechicle. Receptionist very polite and helpful.

Customer Service

Customer service was awesome