Caliber - Carmel
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Some issues need to be addressed. Controls for sliders aren't working, and drivers door buttons aren't either.I will be in touch a week from Monday. The paint looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Very pleased with the quality of work and communication. I rarely rate anyone at 10
My Experience - 5.0/5.0 -
We had an initial challenge with communication and car security but I felt heard and the staff helped make accommodations and Changed internal processes and I feel very satisfied and appreciated the quick work done on my vehicle.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Randy was awesome. Would definitely use again!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for fixing our car! I liked the text and email communications and the frequent updates. The only thing I didn't like about that was I didn't tend to get responses if I replied. I did get an email response once. If you prefer to talk in a different manner, find a way to include that in those communications. Thanks again!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I felt comfortable from start to finish and I really appreciated the great service and courtesy from your crew, very respectful and professional. I hope I never see you again but if I need to I wouldn't hesitate to come back. Thank you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Randy is awesome, and everyone else who helped me along the way was friendly and helpful
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
2 day delay to expected delivery.