Caliber - Castle Rock

4.9 (4,190reviews)
97%
2759 Liggett Rd.,  Castle Rock,  CO  80109

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,190)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and email updates that kept them informed throughout the repair process. The quality of repairs was frequently described as flawless, with vehicles returned looking brand new or better than expected. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff were widely described as friendly, professional, knowledgeable, and genuinely caring. Customers also appreciated added conveniences such as rental car coordination, vehicle detailing upon return, and a seamless overall experience. A few customers noted areas for improvement, including occasional delays due to parts issues, isolated cleanliness concerns with interior dust, and in rare cases, minor repair imperfections requiring a return visit.
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"... looks brand new again! I really appreciated their attention to detail and how smoothly everything went. Its clear they take pride in their work and care ..." Read more
"Excellent car repair place! Very professional and honest."
"Excellent service all the way around. Staff was friendly and knowledgeable without exception. Its a service you hope you never need, but if I do, ..." Read more
"... comment. Everyone was so knowledgeable and kind. Best customer service ever. Its the only place I will ever take my car." Read more
"... me feel like you made fixing my Jeep a priority by getting it back to me ahead of schedule. It looks great!" Read more
"... the car. They are a friendly company to work with my car was out a full week before the scheduled date." Read more
"... every other day as to the progress of our repair. It was completed 4 days early and was perfect! Thanks to all of your staff from The front desk to ..." Read more
"Repairs were completed earlier than estimated"
"... done on my 4 runner. They made it look brand new and almost a week earlier than expected. I will highly recommend you to others." Read more
"I was constantly updated on what was happening with the repairs. I was told it would be ready today and it was!"
"... vehicle went beyond my expectations. Not only was communication very clear on what was always being done, but my Subaru was done even earlier than expected ..." Read more
"... to my vehicle along the attention to details, the constant communication they gave me from beginning to end. The experience was seamless! Thank you Calibur Collision!" Read more
"... and thorough, especially with their communications. We received updates via text message almost every day, and our car was ready a couple days earlier than ..." Read more
"Excellent communication throughout"

My Experience

Everything was fixed professionally and the timelines of the repair was great

My Experience

Very friendly, accommodating, fast and fair price. They work well with a car rental place that takes care of coordination of repair and car rental. 5 out of 5.

My Experience

I have taken my car to caliber a few times they have always had great customer service and very respectful and were on top of sending me updates for my car. I have always been satisfied and never disappointed with any of my experiences at caliber.

Likely to Recommend

Yes, Again, transparent, honest, reliable and quality craftsmanship. I will be back again.

Repair Quality

Team was transparent, worked with me on the budget and explained in detail what needed to be done to get my car back to normal again. I would definitely bring my next project to Caliber.

Customer Service

Super professional, listened to what my challenge was here and did a great job coming up with a mutually agreeable solution.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Outstanding work and customer service - wasn’t expecting it.

My Experience

Thank you so much for fixing my car, it looks amazing. Bruce and his team were amazing. They communicated every step of the way and I even got it back earlier than expected.

My Experience

I truly appreciate how much they kept me updated on the whole repair. Bryce was extremely helpful and nice throughout the whole process.

Likely to Recommend

The customer service was phenomenal, communication was top tier and the quality was wonderful

Repair Quality

I appreciated how much communication about my repairs was given to me. The staff was so welcoming and sweet. Extremely helpful!

Customer Service

Everyone was so helpful and welcoming!

Returned Clean

My Experience

Everyone from start to finish has been wonderful! Karen was so helpful with coordinating communication to all areas and the gentleman who stayed later then expected for us to pickup our truck. This teams attention to details from all areas has definitely made us a customer for life! We will highly recommend you guys to everyone who needs collision repair.

Likely to Recommend

Repair Quality

Your whole team was amazing from start to finish!! We will highly recommend this location to anyone that needs collision repairs.

Customer Service

Everyone we worked with was so helpful and kind. Definitely will text this location to anyone who needs collision repairs.

Returned Clean

Likely to Recommend

I would absolutely recommend two friends and family

Repair Quality

Yes, very satisfied

Customer Service

I was very pleased with the service. They had excellent customer service, were very efficient, and completed everything quickly. I would definitely recommend them.

My Experience

Kyle and his team did a great job for us. I so appreciate their attention to great customer service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service, great work, highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Great service

My Experience

The car looks better than the showroom excellent job thks patrick

Likely to Recommend

Repair Quality

Car looks like it came from the dealership brand new . wow great job

Customer Service

Great commutation thought the repair process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Really great service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication, very friendly staff, top notch quality work

Likely to Recommend

Repair Quality

Bruce and his team went above and beyond my expectations to get me back on the road. My "Eleanor " was returned show room ready and in perfect condition. She actually drives better than before the accident! Great job and many thanks.

Customer Service

Returned Clean

My Experience

Bruce and his team did an amazing job repairing our car. It looks brand new! Communication was great. We are very pleased with the results.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so knowledgeable and helpful! A nice experience despite the situation.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication, quality work, easy on me. Great experience

Likely to Recommend

Repair Quality

Great work, phenomenal communication and they made the whole process easy on me

Customer Service

Great work, phenomenal communication and they made the whole process easy on me

Returned Clean