Caliber - Cathedral City

4.9 (4,865reviews)
98%
68-945 Perez Road,  Cathedral City,  CA  92234
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In operation 29 years, 26 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (4,865)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness was a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The welcoming, professional, and knowledgeable staff created a stress-free experience, and the seamless coordination with insurance providers was also appreciated. A few customers noted isolated concerns such as alignment issues, loose parts, or paint quality, reflecting areas customers themselves identified for continued attention.
AI-Generated from reviews written in the last 12 months
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"The quality of the repairs was excellent. My vehicle looked as if it were brand new, and the craftsmanship clearly ..." Read more
"Unbelievable experience from the first call to walking away with my car fixed. Your office is absolutely amazing. ..." Read more
"Caliber is the best body repair shop in the valley. They are meticulous and their paint professionals ..." Read more
"I am extremely satisfied, the mechanic went the extra mile to take care of my car, this level of generosity is rare these days, Im ..." Read more
"Yes, my vehicle was completed ahead of the promised time. I truly appreciate the efficiency and professionalism ..." Read more
"Always an exceptional experience and repair! Can't even tell there was any damage! Excellent communication as ..." Read more
"Everyone here went above and beyond to get my car completed ahead of schedule! Everyone is extremely knowledgeable under craft. I truly appreciate everybody ..." Read more
"It was ready by Wednesday when they said Friday. I was really impressed."
"... service, from receptionist to my technician lead. Communication throughout the process was exceptional as was the repair work on my vehicle. I would highly ..." Read more
"I received updates the whole time they had my vehicle."
"... have the best customer service and communication they keep you updated as well with your insurance company I 100 percent recommend this auto repair place to ..." Read more

My Experience

I feel like I have a new car now. It looks great, and it runs so smoothly. I also appreciate how quickly the work was done.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already have!

Repair Quality

Miguel and all the staff were kind, courteous. Miguel kept in contact with me the whole time. I felt safe knowing my care was at Caliper, and I am extremely beyond amazed at the results.

Customer Service

Beyond exceptional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Miguel was amazing in his follow up messages updating me in the status of our car . He was curious , informative about steps to be taken to repair our car . The result is amazing ! Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I was surprised how quickly they were able to get the repair done. Very professional

Customer Service

They were amazing

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Have already recommended them several times to friends.

Repair Quality

Excellent customer care and excellent service on my car.

Customer Service

Exceptional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great, friendly, timely service.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Miguel was an amazing person.He is very knowledgeable about his work and he was very communicative about the process of my vehicle. Great work from the whole Caliber team.

Likely to Recommend

Repair Quality

Miguel was an excellent person. He kept me updated on the progress of my vehicle and he was very knowledgeable about his work and very communicative. Thank you to the whole Caliber team.

Customer Service

Miguel was an excellent person. He kept me updated on the progress of my vehicle and he was very knowledgeable about his work and very communicative. Thank you to the whole Caliber team.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Quick. Fast

Customer Service

Great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was a great experience it was done fast and Ben is very professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent repair and communication. Could not have been a better experience.

Customer Service

Great communication and responsiveness.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The Caliber team was responsive and very quick to get the work done. The work was high quality.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes. As testimony, I am going to bring them another of my vehicles for paint work.

Repair Quality

It looks very good. Time will tell as to quality.

Customer Service

Benjamin (and other staff) was very helpful and Caliber kept to the agreed schedule.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Not only was the quality of the work perfect, but the team went far out of their way to assure absolute perfection from checking to checkout!

Likely to Recommend

Repair Quality

Customer Service

It was far better than 10!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Caliber collision was so thorough with their work. We unfortunately got hit and had to get repairs done and they were patient with all our questions and concerns. Ben really made us feel comfortable knowing our car was in good hands. I will definitely recommend to those in need for a repair. Thank you !!

Likely to Recommend

Repair Quality

Very good service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car looks great. Competitive prices. Great team to work with. Thank you for getting me back on the road.

Customer Service

Communication was great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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