Caliber - Catonsville
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I wouldn’t think caliber for restoring my truck to pristine look!! I trusted you all to do the work efficiently and you have done that and more. When I walked around my truck, it looked like I was picking up a brand new truck off the showroom floor. The back of my truck looked amazing. The paint matched perfect, and the sensors are on point. Thank you again for the amazing work you have done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was polite and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent team that kept me well informed during the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Relatively good experience. Still need to call about the bumper clips.
Repair Quality - 3.0/5.0 -
Part of the bumper is unclipped from the piece behind it. Looks incomplete. I will be calling later today.
Customer Service - 5.0/5.0 -
Customer service was great.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Easy and clear scheduling and estimates. Kind customer service agents
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just saw my car and it looks like new!!! Thank you so much! Everyone kept me informed and understood my stress.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Everyone was very helpful and nice. The only issue is that my tank was full when I left it but only had 90 miles left in the tank. I was a bit surprised but other than that I was impressed by the service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
great customer service excellent work .thank you .
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was timely considering bad weather events and the area under snow and weather advisories. Hope I don't need to get my car repaired again but if do will be back.
My Experience - 5.0/5.0 -
Every aspect of the repair was flawless, setting appointment, coordination with rental car company, and the quick and professional repair. Couldn’t have scripted it better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! Entire process from start to finish was perfectly executed. Communication was timely and only what was relevant and needed. Super quick repair. Highly recommended!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber team did a great job. Being there on the weekend to help out and answering all my questions was a breeze. Daniel has been giving me updates and taking care of everything and did a great job. Rose also came on the weekend so I could pick up my car and turn in the rental. Thankful for the team.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team kept me updated on the progress of the repair. They were kind and considerate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Daniel Carver, my contact at Caiber, was friendly and efficient. He sent me regular updates on the progress of the repairs. The car was ready on the estimated finish date and it looked like new. The tean did a good job. Thank you
Likely to Recommend - 5.0/5.0 -
I had a good experience with Caliber.
Repair Quality - 5.0/5.0 -
The car looks like new and the work was finished on time.
Customer Service - 5.0/5.0 -
Daniel Carver, who was my contact person, was friendly and professional. He kept me updated on the progress of the repairs.