Caliber - Catonsville
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Simply outstanding. Everyone was courteous and professional. The repair was perfect and delivered a day early. I highly recommend your business
Likely to Recommend - 5.0/5.0 -
I was very pleased with the work
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
You do great repairs, this is the second time I've been here. Friendly employees, great workmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is the second time in about 3 years that I have used Caliber. They are definitely my go to place for body repair if, and I hope never, need it again.
Repair Quality - 5.0/5.0 -
Good work.
Customer Service - 5.0/5.0 -
Friendly and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Quick, well-done job!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Evidence of a paint run on trunk
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The customer service was excellent, but I am not satisfied with the work that was done. The bumper was set right.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Acrua is looking great. It was a painless process, and everyone was so helpful.
Likely to Recommend - 5.0/5.0 -
Caliber is high quality service providers.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication and customer service.
Returned Clean
My Experience - 5.0/5.0 -
I worked with USAA to bring my Hyundai Elantra to Caliber for a new rear bumper. I worked mostly with a representative named Jen who was always available and very helpful with taking care of my car and scheduling appointments. I'm also happy to say the work was done quicker than the initial estimate. The front of house people were also very friendly and helped to take care of my entire repair quickly and painless. The whole repair looked great!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The shop did not order a fender with a place to put my license plate.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff kept me informed each step of the way. They were professional. I was pleased with the work done on my vehicle. It looks great and is running as it should.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There was a little gap between the bumper and the rest of the car when the bumper was replaced.
Customer Service - 5.0/5.0 -
Every one was very professional and pleasant.
My Experience - 5.0/5.0 -
Great staff. Awesome service. The repair looks better then new.