Caliber - Catonsville
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Job was very well done and also done in a very timely manner. (4 days including the weekend ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was so happy it was completed well before the initial estimate and I appreciated all the updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole experience was quick and easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were very timely and the staff was very professional and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I called on 1/6/16 to make an appt. I was told to bring it in on 1/18 which seemed like a long time to wait. When I arrived on 1/18 there was no record of my appt. they couldn't find the email I had sent on 1/6 with the estimate so I had to send it again.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they did a nice job of repairing the accident damage.
Customer Service - 5.0/5.0 -
they are very good at communicating cost estimates and scheduling.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Workmanship is excellent. Impressed with how clean the car was. Very good communication. My one bad impression was that it took a month for you to discover that the car needed a part that took another month to get in. All total, the repair took 3 months. Discovery of that critical part should have occured sooner.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy turn in of rental car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. I will highly recommend someone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staffing was polite and professional at all times. Repair was completed quickly and efficiently. Being able to return rental vehicle at Caliber and pick-up my own is a plus. I only recommend, if a vehicle is dropped off fairly clean in the inside, then I would expect the vehicle to be returned just as clean. Maybe shopworkers should consider placing disposable seat cover or floormats inside vehicle, so that owner don't see mud or dirt over fairly new leather interior. But I'm still overall satisfied with the exterior work on vehicle. Thanks team!