Caliber - Celina

4.8 (2,439reviews)
97%
4055 S Preston Rd,  Celina,  TX  75009
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In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (2,439)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlight the seamless process from drop-off to pick-up, with staff going above and beyond to keep customers informed at every step. Repair quality is frequently described as exceptional, with vehicles returned looking brand new. Customers appreciate the added touches such as car washes, interior cleaning, and assistance with rental cars. A few customers noted areas for improvement directly from their feedback, including occasional delays in repair timelines, inconsistent communication in some cases, and minor quality issues discovered post-repair. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... completed the repairs much faster than I expected, and the quality of the work was outstanding. You would never know the vehicle had been damaged. The paint matches perfectly, every body panel is ..." Read more
"The repairs on the car were timely and beautifully done and your helpful service was exceptional! Thank you very much."
"... smooth, easy one. Communication was timely and clear. Repairs were done quickly and the work was flawless. Appreciated the professionalism of their entire staff!" Read more
"Communication was excellent. Repairs were done in a timely manner and good quality"
"Pending issues still even after having the car in the shop for over a month."
"Very professional and efficient, they had my car finished ahead of schedule, thank you"
"Although the repair process was longer than expected, I was kept informed on why and when. I highly recommend Caliber in Celina, Tx. They do ..." Read more
"Pending issues still even after having the car in the shop for over a month."
"Completely. Repairs were done much more quickly than I had expected, they lined up a rental car, and the process was ..." Read more
"... for the Xpress service, expecting reliability, but you failed to meet the deadline. This caused significant issues for my plans to pick up an important guest. Communication was ..." Read more
"I believe the one thing that I appreciate the most is the communication from Calliber about the progress estimation of when my car would be completed with repairs. In ..." Read more
"... Caliber Collision made the process easy and reassuring. Clear communication, timely updates, and excellent repair quality. Thank you to the whole team." Read more
"Communication was poor. I was told that I would be informed of all work that would be performed but I wasnt told hntik repairs ..." Read more
"Amazing service. Good communication. Knowledgeable. Very friendly and great people to work with. Car looks fantastic."

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The workmanship is impeccable. Due to our vacation schedule, having this work done within our necessary schedule was SO unique to this industry… so I appreciate setting my expectations and then meeting that expectation! Sincere Thanks!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work. Enjoy the cookies, you've earned it.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great people

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Caliber provided me with a ride to and from my home and their shop. Their communication is fantastic and they do a great job

My Experience

Chad was a very kind gentleman, a pleasure to work with.

Likely to Recommend

Repair Quality

JaRyus is an asset to the store. He cares about the client and makes everything easy.

Customer Service

Again, team JaRyus.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car broke down as I left parking lot

Likely to Recommend

Not after this experience

Repair Quality

Car broke down as soon as I left the parking lot

Customer Service

This has been the worst experience I’ve ever had with a shop. Multiple times the car has been given back to me with unfinished repairs. There was even a roll of shop towels left under my hood that I didn’t see until I got home

Kept me Informed?

Yes

Ready on Time?

No

My Experience

From the intake to, regular updates to final delivery everything was handled professionally. Very much impressed with the commitment and quality of the team.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing service, my favorite Caliber by far!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Chad helped create a great experience by keeping me informed in the progress.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Great communication

Customer Service

Everyone was very professional and kept me updated on the repair progress

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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