Caliber - Centennial - South Colorado
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I tell people to avoid them. USAA should reconsider having this shop as a preferred vendor. It was a poor experience.
Repair Quality - 4.0/5.0 -
Paint did not completely match. I realize the bumper is plastic, but the paint was brighter than the color on the metal parts of the car. I also realize the age of the car was a factor. Still a little disappointed.
Customer Service - 0.5/5.0 -
I was very disappointed in the service and communication. First, when I had the estimate done, I was told they would have my car fixed in a week. It took 2 weeks. Second, my rep said he would call on Tuesday and didn't call. I tried reaching him 4 times the following day before he finally called me back. Very frustrating. Third, I picked up my car at 4pm on a Friday. I had called to ask the receptionist if they would contact the rental company about picking up the car or if I should do that. She said that Caliber does that for me. They did not call Enterprise until Monday instead of Friday. The insurance company would have been charged an additional 3 days if I had not caught the error. Not professional. I will not be using Caliber for my auto repairs again.
My Experience - 5.0/5.0 -
Nice front desk folks. Car looks good as new
My Experience - 5.0/5.0 -
Mark Dunning was great. He was able to get my car in for repairs within days of my estimate and the repairs went quickly and smoothly. The car looks great.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
They did a great job on the repair but dinged up another area. So now the car has to go back in for repair.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with the service and the staff . They were all extremely helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was treated very well by every person I came in contact with from phone contacts to front desk and estimators. When the car was finished on Friday and I said I couldn’t pick up in the late afternoon, the staff was able to get it to me much earlier to avoid heavy traffic. Very well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent as usual!
Customer Service - 5.0/5.0 -
Excellent as usual!
My Experience - 5.0/5.0 -
Great service and communication from Mark Dunning, excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mark Dunning was an excellent customer service contact - very thorough, communicative.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was professional and lots of communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
See previous questions.
Repair Quality - 0.5/5.0 -
I was not kept informed, and my repair took over 1 month which was not a complex repair. Finally I had a deductible which I was not aware of until I picked my car up with no chance to resolve with the other parties insurance.
Customer Service - 0.5/5.0 -
I was not kept informed and had to make repeated calls for status.
Returned Clean
My Experience - 5.0/5.0 -
Everything was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I think my car looks better than the day I brought it home new. I am very pleased with the way every employee treated me. I would highly recommend your business to any one. Thanks for your help. It is so appreciated. Nancy Gentry
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mark was great at everyone was courteous and helpful. Car looks great. Will be using again.