Caliber - Chadds Ford

4.8 (1,550reviews)
96%
1486 Wilmington Pike,  West Chester,  PA  19382

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,550)

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Very friendly and knowledgeable staff. Excellent workmanship. Very nice result. Minor concern about being kept informed about the status progress. I usually initiated the call about how it was progressing. Also, minor oversights required me to return the vehicle for correction

Customer Service

Need to improve communication

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My Experience

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Customer Service

Excellent customer service, Charlie kept me informed throughout the process

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Customer Service

Returned Clean

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Already have

Repair Quality

Excellent work

Customer Service

Constant contact and professional

Returned Clean

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Customer Service

My Experience

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Repair Quality

Customer Service

Caliber did a great job.

Likely to Recommend

Repair Quality

Number one, the estimate was $1000 lower than what caliber charged my assurance company. I asked several people and they said they never heard of that happening. Next, they put a door on the car that had a dent in it and didn’t know it, and when they went to put the molding on, it didn’t fit so I was held up for more than two weeks. Other than that, everyone was very polite and courteous to me.

Customer Service

Likely to Recommend

Repair Quality

The work was excellent.

Customer Service

The work was excellent

My Experience

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Customer Service

Caliber excellent in every way, They are my new body shop Have already recommended to Family and friends

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I already have!!!

Repair Quality

Love the Chadds Ford Caliber....everyone there is so kind and professional!

Customer Service

Stephanie is awesome and was instrumental in setting up my auto for repair and coordinating my rental with Enterprise

Returned Clean

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Returned Clean

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Customer Service

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The repairs were completed in a timely matter, and the vehicle looked very nice when the work was completed

Customer Service

Caliber kept me informed throughout the repair process

Returned Clean

Likely to Recommend

Repair Quality

The accident work on the car was perfect but there are scratches on my driver side door. I have taken photos of the scratches so I am 7/10

Customer Service

I am 7 out of 10 because there are new scratches on my driver side door. The accident work was great

Returned Clean