Caliber - Chadds Ford

4.8 (1,553reviews)
96%
1486 Wilmington Pike,  West Chester,  PA  19382

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,553)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Workmanship and the people with whom I interacted were great. Some of the communications with GEICO and with Enterprise generated questions and gaps with both of those 3rd parties. To be fair, that may well have been more to do with the third parties themselves.

Customer Service

My Experience

The repairs were done very satisfactorily by Caliber as was interfacing with our insurance company. We recommend.

Likely to Recommend

We're return customers. Caliber seems to have a good relationship with our car insurance company who originally recommended Caliber.

Repair Quality

Seamless repairs to panel(s). Can't detect gradients. Very nice repairs to wheel covers, as well.

Customer Service

From start to finish the staff at Caliber were professional, knowledgeable and personable.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good job

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looks great now.

Customer Service

One call to check on the status of my car was unreturned.

Returned Clean

Likely to Recommend

Excellent customer service, excellent time line, excellent mechanical work and excellent help the whole way. I felt at ease the whole time.

Repair Quality

Everyone was so helpful and friendly and patient. Steph and Megan were fabulous and so kind. I knew I was in good hands. When I went to pick up my car, it needed to be jumped and one of the mechanics politely helped me and was so friendly.

Customer Service

Steph and Megan were awesome. Steph was so easy to work with and Megan was as well. She was professional and I felt at ease with both of them.

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

Very satisfied

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Never coming back

Repair Quality

Customer Service

Stephanie was great

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

excellent work, hassle free coordination with insurance company.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

35 days was to long to be without my car.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repair looks great, however there is lots of fine dust particles from sanding all over the interior of the car.

Customer Service

Returned Clean