Caliber - Chadds Ford
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very thorough, looks awesome, thank you.
My Experience - 5.0/5.0 -
The repairs look good and they were done on time.
My Experience - 5.0/5.0 -
Very much appreciate the quality and speed of the repair and the regular updates. Thanks !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Quick efficient and courteous
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
100% excellent repair job on the bodywork. I must honestly tell you I was a bit dismayed however to find a luncheon receipt in my center console. It had some sandwiches, sodas and the color of my car written on it. I imagine some of your employees used my vehicle to go pick up their lunch. Maybe next time they can use their own car. I’m certain Nationwide would not be pleased either. Joel Goldberg
My Experience - 5.0/5.0 -
They were great! Communicated regularly, polite and helpful. My car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repairs made all look like new and not only did they wash the exterior but looks like they cleaned the interior. Thanks!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I had work done there previously
Repair Quality - 5.0/5.0 -
Well done
Customer Service - 5.0/5.0 -
Quick response Knowledgeable contact.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
If I could find somewhere else close by to go to that communicates better and is more efficient, I would probably go there instead. I was also not too happy with the total cost of the repairs...seemed to be on the high end.
Repair Quality - 5.0/5.0 -
Repairs looked great and I was happy with the finished product.
Customer Service - 3.0/5.0 -
The repairs looked great once completed, but it took 4 days to repair and replace parts for a scrape and dent on the back bumper. I had to call the first time to get a status update...i was not contacted for almost 48 hours and had no idea what was going on/when the vehicle would be ready. The cost of repairs was also much higher than I had anticipated, $2,300 for a dented back bumper. When the repairs were done, I drove the same day to have the vehicle inspected. I was informed that the vehicle failed the inspection because of a Readiness Monitor Failure. This was triggered by the recent repairs. I' am not sure why Caliber Collision messed with the battery, engine, or the vehicle's computer system to fix the back bumper, but that's what triggered the readiness failure. Because of this, I had to re-schedule my inspection for the next week...which has be en a big inconvenience during the pandemic. Again, the repairs looked fine once completed, but the whole process was a big hassle and more communication with the customer is definitely needed.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me updated on the progress. Very professional and returned my car cleaner than how they received it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Customer Service - 2.5/5.0 -
HAD A PROBLEM WITH DELIVERY, NEVER GOT A CALL BACK