Caliber - Chandler - W Oakland St
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Only issue is timeliness of delivery
Repair Quality - 5.0/5.0 -
Looks good
Customer Service - 5.0/5.0 -
Dani was helpful. Cody response quick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was ready before the date I was first told. Kept me informed and very pleasant to deal with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I tell everyone caliber is great.
Repair Quality - 5.0/5.0 -
The only part of the process that went smoothly was when caliber collision took control.
Customer Service - 5.0/5.0 -
Fantastic. Clear communication every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My experience with Caliber Collision was beyond fantastic. From the minute I dropped of my vehicle to the completion of the repairs everyone we worked with was professional, kept us up to date on repairs and were just overall the best. I will definitely use them again.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Very bad experience at this shop. Had work done after hitting a deer that I was quoted 2-3 weeks to be completed. After about 5 weeks I had to call the shop for an update and was told it would be about another 1-2 weeks to finish because a part was on back order and they would call me when my part comes in. After another 2 weeks with no phone call I had to call in for an update. Another week goes by and the repairs are finally done. Got my car back and it was filthy outside and inside and had multiple damages caused by the service. Had to bring my car back to repair the damages, which took another week. I have never had a worse experience with a car repair, I do not recommend this shop at all.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The job done on the car was beautiful, but the time promised and the time it took to get it back was big.
Customer Service - 5.0/5.0 -
The customer service was great, they always answered our questions and returned our calls
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer Service, heard my concerns and fix the issues I had. Fantastic team.
My Experience - 5.0/5.0 -
I had an exceptional experience from drop off to completion. Cody was amazing answering all of my questions and being so patient with all of my calls! Danjela (spelling?) was so nice throughout the entire process as well. I'm pleased with the turn out and the lifetime guarantee on the work! I will be recommending Caliber to people for sure!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Hatch needs adjusted. Too heavy for my kids to lift, they are disappointed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great services. I would give them a 15
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great! Thanks you guys did a great job!
Customer Service - 5.0/5.0 -
Mr Dan was very helpful from the very beginning
Returned Clean
Likely to Recommend - 0.5/5.0 -
No way! After the way I was treated and what I have experienced, I will never choose this service again. I have already advised family and friends to stay away.
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Communication was one way. The estimator was hard to reach. What I mean by this is if I call the main desk and ask to speak to the estimator, I would get shut down immediately and be informed that they will call me.