Caliber - Chantilly
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Paint job not well finished
Likely to Recommend - 1.5/5.0 -
Sloppy job
Repair Quality - 0.5/5.0 -
Paint job is chipping off at seam and they didn’t clean paint off river seal around head lift
Customer Service - 0.5/5.0 -
Paint job is chipping off at seam and they didn’t clean paint off river seal around head light
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks good , JD got it out ahead of schedule. Thanks!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yall got the car back to me 6 days earlier than the estimate *and* cleaned the inside, which was a wonderful surprise. I really appreciated the updates throughout the process as well. Thank you guys, if I ever have the misfortune of getting into an accident again I'll definitely be giving you guys a call!
My Experience - 5.0/5.0 -
The General Manager (Jon) was very nice, and honest about the damage, and what the repairs would entail and cost, and probided me with the options to get the vehicle repaired. I received consistent updates via text about the status of the repair process, and never felt like I didnt know what was going on. The staff at the front desk during the drop off and pick-up were very nice, and engaging. They pulled my car up, explained everything that was done. Very happy with the repairs done, but also in how inwas treated as a customer. Would recommend them to anyone looking to have their vehicle repaired.
My Experience - 5.0/5.0 -
Very nice and accommodating
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice staff Chris was a huge help throughout the process, car looks fantastic as well
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, I would
Repair Quality - 5.0/5.0 -
It was great service , good communication, and efficient
Customer Service - 5.0/5.0 -
It was great! Top of the line customer service
My Experience - 5.0/5.0 -
Caliber did a good job kept me informed each day what was going on with my vehicle The work was done in a reasonable amount time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rafik was polite and explained everything that was done and was finished before scheduled time.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Meticulous and Fast service. I am glad I took my car to Caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and meticulous service. by Rafik.
Customer Service - 4.0/5.0 -
The front desk was not so helpful in the beginning, but it got better
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything is fine and good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rafik was wonderful! Very communicative and kept me informed along the way.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. Awesome follow up and communication as worked progressed. Chris was outstanding.
My Experience - 5.0/5.0 -
My car was damaged from the rear due to an accident. It looks brand new. I have only had it 1 day so far but it drives exactly like before the accident which I was worried about. I am very happy with the communication throughout the process of keeping me updated. When we picked it up, Chris walked around and told us what had been repaired and what the actual damage was. I am very pleased and would recommend to others if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Their work was excellent. My vehicle looked like a new car after the repair. Kudos to them.
Customer Service - 5.0/5.0 -
Their work was excellent. My vehicle look perfectly new after they finished the repair. Kudos to them.