Caliber - Chantilly
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was fine!! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My son, whose car you repaired, could not say enough about how much he enjoyed talking with customer service. customer
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Satisfied with all body work; however, when satellite antenna replaced, could no longer get am/fm stations. Will schedule to have this remaining issue addressed.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The end result was generally good. There were several less-than satisfying aspects: Waiting 8 days for an estimate is too long; interim status reports were of little value and seemed like computer-generated boiler plate with no content; I received one good status from Kelvin when the car was ready for paint. Re-assembly was not perfect; trunk net-retaining hook was not properly connected to frame and pulled out whern I attached the net. Lots of dust and white speckles inside and out.
Likely to Recommend - 4.5/5.0 -
End result was generally good
Repair Quality - 4.5/5.0 -
Satisfied (10) for body work, but only (9) for clean-up and cleanliness of vehicle when returned. Dirt/Grease stains on white felt trim, numerous white paint speckles on my red car, trim panel in truck not properly attached.
Customer Service - 4.5/5.0 -
Estimate took an aggravating 8 days, which seems too long. Status updates seemed computer generated without meaningful content.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Missed the left rear hubcap damage but ordered the part and installed it next day. Everyone apologetic and rushed to get job complete.
Customer Service - 5.0/5.0 -
Everyone very friendly, efficient and polite.