Caliber - Chantilly Expo Center

4.9 (5,233reviews)
98%
14150 Willard Road,  Chantilly,  VA  20151

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,233)

My Experience

communication throughout the processes was lacking. repairs took longer than anticipated with very little communication as to why. When repairs were completed, I found out from the rental car company. I had not even been told the vehicle was out of paint and being reassembled let alone would be ready for pickup.

My Experience

The job is not complete yet. A non-OEM part was installed on the car and it does not fit the car properly. An OEM part was ordered and it will hopefully arrive next week, for installation. I will have to come back, to have the OEM part installed. Also, two other panels do not join correctly and these will have to be correctly fitted together.

Likely to Recommend

Repair Quality

Everyone there was especially attentive and courteous. I am also very happy with the repairs done

Customer Service

They did a very good job. People were attentive and courteous. I was satisfied with the repairs.

Returned Clean

My Experience

Completely satisfy thank you ! 🤗

Likely to Recommend

Repair Quality

Customer Service

My Experience

As usual, the team at Caliber Collision (lead by James Warner), treated me very well and had my wife’s car looking as good as new. I am always very satisfied with their customer service and ability to repair my cars with superior results. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sin duda, yo recomendaría a cualquier persona que vaya a este lugar, porque son bien respetuosos y hacen un buen trabajo. Quedé muy feliz con el trabajo que ellos hicieron a mi vehículo Muchas gracias.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Flawless

Customer Service

Jaimey is the best!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My Experience

Awesome customer service and repair. Thank you!

My Experience

From start to finish the customer service and communication was superior. I genuinely thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The whole team was great!! From the beginning of the transaction to the keys being placed back into my hands at the end was stellar experience. Jaime was the gentleman who walked me through the repairs and kept me up to date regarding the arrival of parts to the completion of the repairs. As a matter of fact he communicated with me daily. It lessened my anxiety and worry of what was happening on a daily. Thank You Jaime and the team!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience