Caliber - Chantilly Expo Center
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
So happy with it all and the staff was amazing!!!
My Experience - 5.0/5.0 -
Thank you Robert and James, for keeping me informed through this entire process.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was another great experience with the Caliber team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jamie (my advisor) was great
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work was great ! It just took longer than expected.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Thank you to Robert and the team for working tirelessly to get my truck repaired. They overcame many obstacles to get it done and kept me updated as best they could. Caliper should review its communication protocol as many times the updates Robert and his team sent would be delayed for days at a time. Certainly frustrating for someone eager to get their vehicle back and for an employee who is trying to stay in communication. My overall experience with Caliper is hard to rate on a scale. The local team was phenomenal — 10 out of 10, however the communication system was terrible. Not being able to reach the team over the weekend when they came in to work on my vehicle and hopefully finish it, was extremely frustrating. I almost drove to the shop to get an update but couldn’t with a newborn at home. Caliper needs to improve their way of connecting their team to customers to allow for proper updates. The local team went to great lengths to get the work done but we had no way to communicate. Certainly a miss by corporate Caliper that gives me pause on recommending to others. 110% recommend the local team so long as Caliper can figure out a way to fix their communication system.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repairs great on time and staff outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jamie Grier and the Whole Caliber team did an excellent job of repairing my vehicle and keeping me informed as the work progressed. My thanks to all.
My Experience - 5.0/5.0 -
Wonderful service will recommend to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything is great will recommend to everyone
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Such lovely people! They did a fantastic job faxing my car. I really appreciate everyone's help. Thanks so much! Blue Honda 🚙
My Experience - 5.0/5.0 -
From start to finish Jaime was excellent in all aspects. Car came out looking great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
100% satisfied. Especially loved the honesty of Jaime. Oh they do excellent work too. Car came out looking great.