Caliber - Chantilly Expo Center

4.9 (5,234reviews)
98%
14150 Willard Road,  Chantilly,  VA  20151

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,234)

My Experience

From start to finish Jaime was excellent in all aspects. Car came out looking great.

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100% satisfied. Especially loved the honesty of Jaime. Oh they do excellent work too. Car came out looking great.

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Repair Quality

The shop and especially the advisor Jamie who helped us is absolutely outstanding! From the moment we brought in our damaged car, Jamie was incredibly professional, communicative, and genuinely caring

Customer Service

Returned Clean

My Experience

The time to repair was longer than anticipated and there was a small dent that I wanted repaired and was not done

My Experience

Excellent experience overall. Was kept up to date on progress throughout the entire time.

My Experience

Customer service was amazing. Everybody was super nice and professional. The work was done quickly, loved the text updates and the car wash was a nice surprise. Will definitely recommend your shop to anyone!

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Returned Clean

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My Experience

I am very satisfied with the whole experience. It’s extremely stressful when you are in an accident and caliber took a lot of that stress away. They were in constant communication every step of the way and made everything very easy and smooth not to mention my car looks great. I highly recommend Caliber.

Likely to Recommend

Definitely recommending caliber

Repair Quality

Extremely satisfied. My car looks beautiful. From start to finish I was kept in the loop. Being involved in an accident is extremely stressful, but caliber made it less stressful. I felt a part of the process during each step of the repairs. I highly recommend caliber to everyone.

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Returned Clean

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My Experience

Great job, very professional staff, thanks.

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My Experience

I just picked up my car today and so far I think they did a great job!! Thank you!!

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I just picked up my car on 12/24 and so far, everything is perfect and I think they did a great job!

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Good Job

Customer Service

Good Job

Returned Clean

My Experience

Am over the moon happy with my experience at this location. They deserve a 10+ of a scale of 1-10. From scheduling, reception of the vehicle, regular meaningful updates, and contact from the service manager directly, as well as the end result, it could not have been better. Chose this location because their Yelp rating was higher than most everyone and the highest of the places recommended by USAA. My last Caliber experience was in Morgantown, WV, where I live. A woman drove into my left front fender of my 2018 Ridegeline. From beginning to end they were painful to deal with. The receptionist always sounded like she was being bothered by my call. Saw the service manager for my vehicle when I dropped it off and only on request as I picked it up. At pickup was only by my request because the original manager had agreed to look at a couple of areas that need touchup paint. He told the receptionist to note that and I observed her write it on the paperwork. At pickup the original manager was out and the manager who looked at the area said he would get me and estimate, but no information ever received. To top off the experience they anticipated 4 weeks, bur actually took 8 weeks due to poor staffing. Seems half their repair staff was out all the time. Highly recommend the 14150 Caliber location -- 10 gold stars. William K

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My Experience

They did a great job on my car. They were explaining how they fix my car in detail and informed me the process of car repair daily. They were courteous & pleasant. Thank you to all the Caliber staff!

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Good

Customer Service

All the staff in Caliber Collision are very nice and informative about my car repairs. They sent me email about the repair process daily. I was happy about the results of my car repair.

My Experience

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My Experience

Very fast - excellent work. Have worked on several of my vehicles

My Experience

Very pleasant experience. Everyone was friendly and helpful.

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